HubSpot Sales for Outlook install error: 'Value does not fall within the expected range'

Last updated: November 1, 2017

Available For:

Marketing: N/A
Sales: Free, Starter, Professional

When attempting to install HubSpot Sales, you may encounter a "Value does not fall within the expected range" error message. Note that the error may also say: "Access is denied," "Referenced assembly is not installed on your system," or "The application binding data format is invalid."

To resolve this error, follow these steps:

  • Copy and paste C:\Users\%username%\AppData\Local into your Start menu and press Enter.
  • Go to Apps and delete the 2.0 folder. 
  • Try the install again.
  • If this doesn't resolve the error, return to C:\Users\%username%\AppData\Local and delete the following folders: 
    • IsolatedStorage
    • assembly.
  • Re-run the install.

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