Install HubSpot Sales for Gmail, Office 365, and Outlook desktop
Last updated: September 8, 2021
|All products and plans|
With the HubSpot Sales Chrome extension for Gmail, HubSpot Sales Office 365 add-in, or the HubSpot Sales Outlook desktop add-in, you can access your sales tools directly from your inbox. Refer to the table below to determine which extension or add-in is compatible with your setup.
|Email host||Gmail or G Suite||Office 365||Any|
Gmail/G Suite in Chrome
Outlook on the web Outlook.com*
|Operating system||Mac, PC||Mac, PC||PC only|
|System requirements||N/A||N/A||Microsoft Windows 7,8, or 10
Microsoft Outlook 2013 or 2016
Microsoft Visual Studios 2010 tools for Office Runtime
.NET 4.6 or higher
|Connected inbox required||No**||Yes||No**|
|Centrally deploy/install for multiple users||Available||Available||Not available|
|Quick install links|
Please note: HubSpot Sales does not support Apple Mail. Apple does not provide support for third-party developers creating Apple Mail add-ons.
The Office 365 add-in does not support the new Outlook for Mac. It is recommended to revert to one of the supported versions of Outlook for Mac found in the table above to use the add-in.
Install the HubSpot Sales Chrome extension
- Click here to navigate to the HubSpot Sales extension in the Google Chrome store.
- Check to make sure that you're signed into the correct Gmail account. You can see which account you're logged in to in the top right.
- In the dialog box, click Add to Chrome. If this is the first time you've added the extension, you'll be prompted to log in.
- Log into your HubSpot Sales account when prompted.
With the HubSpot Sales Chrome extension, you'll have access to your templates, documents, and sequences from your Gmail inbox. You'll also receive instant Chrome notifications for tracked emails and can quickly see your activity feed by clicking the extension icon in your browser toolbar.
If you are a Google admin for your organization, you can automatically install the extension for multiple users.
Necessary disclosure: you can install the HubSpot Sales Chrome extension to track Gmail and G Suite emails through your Chrome browser. The extension can read and change all your data on the websites you visit and display notifications. It logs all emails from Gmail and can be used in conjunction with the Gmail inbox integration.
Install the HubSpot Sales Office 365 add-in
- Outlook installed from the Microsoft Store is not compatible with the HubSpot Sales Office 365 add-in. Check your Outlook version to ensure it is Click-to-run.
- Office 365 from GoDaddy is not compatible with the HubSpot Sales Office 365 add-in, because GoDaddy currently does not support third party apps.
- The HubSpot Sales Office 365 add-in can only be installed on an Office 365 hosted email account (Office 365 Business Premium, Office 365 Business Essentials, or Office 365 Personal). If your inbox is hosted with a different email provider, you cannot install the Office 365 add-in, even if you are using Outlook to access that email provider. If you don't have an Office 365 account but use Outlook for Desktop on Windows, install the HubSpot Sales Outlook desktop add-in instead.
- Do not install both the HubSpot Sales Office 365 add-in and the HubSpot Sales Outlook desktop add-in on the same device. These add-ins will conflict.
There are two ways to install the HubSpot Sales Office 365 add-in:
Install the add-in individually
You can install the Office 365 add-in individually in your account. Keep in mind that if you have multiple email accounts in Outlook, you have to install the add-in in each email account where you want to access the sales tools.
Click here to navigate to the add-in in Microsoft AppSource.
- In the left sidebar, click Get It Now.
- In the dialog box, click Continue.
- You'll be taken to your Office 365 account. Click Add.
Once installation is complete, you'll be redirected to a page indicating the add-in has been successfully installed. You can now access your templates, documents, and sequences from your Outlook inbox.
Centrally deploy the add-in
Office 365 admins can centrally deploy the add-in to all Office 365 users in your organization. When the add-in is centrally deployed, all Office 365 users on the domain will automatically get the add-in, with no additional steps required.
Follow Microsoft's instructions to publish Office add-ins using centralized deployment via the Office 365 admin center. On the Centralized deployment step, select I want to add an Add-In from the Office Store, and search for HubSpot Sales.
Please note:when the add-in is centrally deployed, you may need to relaunch Office to see the add-in icon appear on the ribbon of the app. Outlook add-ins can take up to 12 hours to appear.
Install the HubSpot Sales Outlook desktop add-in
- The HubSpot Sales Outlook desktop add-in does not support Outlook for Mac. If you use Outlook for Mac, an Outlook on the web account, or an Outlook.com account, install the HubSpot Sales Office 365 add-in instead. Additionally, HubSpot Sales is not supported in terminal server environments.
- Do not install both the HubSpot Sales Office 365 add-in and the HubSpot Sales Outlook desktop add-in on the same device. These add-ins will conflict and cause issues for your sales tools.
- Outlook installed from the Microsoft Store is not compatible with the HubSpot Sales Outlook desktop add-in. Check your Outlook version to ensure it is Click-to-run. Learn more about the technical requirements for installing the Outlook desktop add-in.
- Click here to download the HubSpot Sales Outlook desktop add-in.
- Run the HubSpot Sales for Outlook installer (setup.exe). If you come across any errors when installing the extension, refer to the installation troubleshooting guide for more information.
- Restart Outlook.
- When prompted, log in with your HubSpot Sales account credentials.
Once installed, HubSpot Sales should appear in the inbox ribbon.
- Click here to download the HubSpot Sales for Windows tray app (if you're having trouble getting the download to start, click here instead).
- Run the downloaded setup.exe file.
Once the app is installed, you can view your activity feed by clicking the HubSpot sprocket iconsprocket in your Windows tray.
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