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Add additional domain names to a company record

Last updated: September 29, 2021

Applies to:

All products and plans

HubSpot uses the Company domain name property value to differentiate between company records and to associate contacts and companies when automatic association is enabled. If you work with a company that has multiple domain names, you can add all of their domain names to one company record.

When a company record has multiple domains, activities from associated contacts with all included domains appear in the same company record's timeline. For example, if a company record has both hubspot.com and inbound.org as their Company domain names, any form submissions from either email domain will be logged on the same company record, and contacts with any of the email domains will be associated to the same company record when automatic association is enabled.

You can also create parent-child company associations. However, parent-child company associations do not transfer or share data (e.g., activities) between the records.

Add additional company domain names to a company record

You can add additional domain names individually on a company record in the CRM, and in bulk via the API. Learn more about how to add additional company domains via the API.

Please note: if you add an additional domain name to a company record, and a company record already exists with that domain name, this will not merge the records or pull the activities in both company records together. Additional company domain names only apply going forwards. Learn how to merge companies.

To add an additional domain name on a company record:

  • In your HubSpot account, navigate to Contacts > Companies.
  • Click the name of the company record you want to add the additional domain name to.
  • If the Company domain name property appears in the About section of your company record, in the left panel, hover over Company domain name and click the edit pencil icon. If the property does not appear in your record's About section, at the bottom of the left panel, click View all properties. In the All properties section, search for Company domain name, hover over it and click the edit pencil icon.
  • In the dialog box, click + Add domain.
  • In the field that appears, enter the additional domain and click Save.
  • In the bottom left, click Save.

Once a company has multiple domain names, you can export your companies to view all of their domains.

Set another company domain name as the primary domain name

When you set a domain name as the primary domain name, it appears first in the record.

  • In your HubSpot account, navigate to Contacts > Companies.
  • Locate and click the name of the company record you want to add the additional domain name to.
  • If the Company domain name property appears in the About section of your company record, in the left panel, hover over Company domain name and click the edit pencil icon. If the property does not appear in your record's About section, at the bottom of the left panel, click View all properties. In the All properties section, search for Company domain name, hover over it and click the edit pencil icon.
  • In the dialog box, click the Actions dropdown menu beside the domain you want to make primary and select Make primary.
  • In the bottom left, click Save.