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Add additional domain names to a company record

Last updated: January 29, 2024

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 HubSpot uses the primary Company domain name property value to differentiate between company records and to associate contacts and companies when automatic association is enabled. If you work with a company that has multiple domain names, you can add all of their domain names to one company record.

When a company record has multiple domains, activities from associated contacts with all included domains appear in the same company record's timeline. For example, if a company record has both hubspot.com and inbound.org as their Company domain names, any logged emails from either email domain will be logged on the same company record, and contacts with any of the email domains will be associated to the same company record when automatic association is enabled.

You can also create parent-child company associations. However, parent-child company associations do not transfer or share data (e.g., activities) between the records.

Add additional company domain names

You can add additional domain names individually on a company record in the CRM, and in bulk via import or the API. Learn more about how to add additional company domains via the API.

Please note: if you add an additional domain name to a company record, and a company record already exists with that domain name, this will not merge the records or pull the activities in both company records together. Additional company domain names only apply going forwards. Learn how to merge companies.

Add domains on a company record

To add an additional domain name on a company record:

  • In your HubSpot account, navigate to Contacts > Companies.
  • Click the name of the company record you want to add the additional domain name to.
  • In the About section, hover over Company domain name and click the edit pencil icon
  • In the dialog box, click + Add domain. In the field that appears, enter the additional domain and click Apply.
  • In the bottom left, click Save.

additional-domain

Once a company has multiple domain names, you can export your companies to view all of their domains.

Import to add multiple domains in bulk

You can also import to add domains to one or multiple companies. You cannot import to set a company's primary domain, but can manually update the primary domain.

To import additional domains:

  • Set up your import file. Include an Additional domains column containing the domains you want to add. If you're including multiple domains for one company, separate them with semi-colons.

additional-domains-import

  • Import your file.
  • On the Map columns in your file to company properties screen, in the HubSpot property column, select Additional Domains.

map-additional-domains

  • Complete the import.
  • Once imported, when you view the company's record, the additional domain will be included in the Company domain name property.

Remove or set a secondary domain as primary

If a company has multiple domains, you can delete the secondary domains, or update a secondary domain to become the primary company domain name. When you set a domain name as the primary domain name, it appears first in the record and is used to deduplicate company records.

To remove or set a domain as primary:

  • In your HubSpot account, navigate to Contacts > Companies.
  • Locate and click the name of the company record.
  • In the About section, hover over Company domain name and click the edit pencil icon
  • To remove a domain, click Actions > Delete next to the domain. Click Save in the bottom left to confirm.
  • To make a secondary domain primary, click Actions > Make primary next to the secondary domain. In the bottom left, click Save.

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