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Change or remove a record's image

Last updated: April 16, 2021

Applies to:

All products and plans

HubSpot automatically uploads an image for companies using a proprietary database of images. For contacts, HubSpot uses the image of their associated company or an image associated with their email domain.

Please note: record images are used internally to identify contacts or companies in your HubSpot account. Your contacts and companies cannot see the images. 

To change or remove the image on a record:

  • In your HubSpot account, navigate to Contacts > Contacts or Contacts > Companies.
  • Click the name of the contact or company. 
  • Hover over the contact or company's image and click the edit edit icon
  • To remove the image, click Remove image.
  • To replace the profile image:

    Please note: to ensure your image displays correctly on the record, upload a file with square dimensions (e.g. 200 x 200). 
    • Click Upload image.


    • Click Choose file.
    • Select an image file from your computer, then click Open.
    • Click Confirm to set the new image. If the new image does not appear immediately, try refreshing the page.


You can also change or remove a record’s image from both the contacts home and the companies home

  • In your HubSpot account, navigate to Contacts > Contacts or Contacts > Companies.
  • Hover over the row of the record you want to update, then click Preview.
  • In the right panel, hover over the contact or company's image, then click the edit edit icon to change or remove it.
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