Last updated: October 13, 2020
HubSpot automatically uploads an image for contacts and companies using a proprietary database of images collected from multiple sources, including social media. When no image for a specific contact can be found, HubSpot uses an image associated with their name or email domain.
Please note: record images are used internally to identify contacts or companies in your HubSpot account. Your contacts and companies cannot see the images.
To change or remove the image on a record:
- In your HubSpot account, navigate to Contacts > Contacts or Contacts > Companies.
- Click the name of the contact or company.
- Hover over the contact or company's image and click the edit icon.
- To remove the image, click Remove image. To replace the profile image:
- Click Upload image.
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- Click Choose file.
- Select an image file from your computer, then click Open.
- Click Confirm to set the new image. If the new image does not appear immediately, try refreshing the page.
You can also change or remove a record’s image from both the contacts home and the companies home.
- In your HubSpot account, navigate to Contacts > Contacts or Contacts > Companies.
- Hover over the row of the record you want to update, then click Preview.
- In the right panel, hover over the contact or company's image, then click the edit icon to change or remove it.