Change or remove a record's image

Last updated: March 3, 2020

Applies to:

All products and plans

HubSpot automatically uploads an image for contacts and companies using a proprietary database of images collected from multiple sources, including social media. When no image for a specific contact can be found, HubSpot uses an image associated with their name or email domain.

Please note: record images are used internally to identify contacts or companies in your HubSpot account; your contacts and companies cannot see record images. 

To change or remove the image on a record in HubSpot:

  • In your HubSpot account, navigate to your contacts or companies.
  • Click the contact or company name
  • Hover over the contact or company's image and click the pencil icon edit.
  • To remove the current image, click Remove image. To change the image, click Upload image.


  • If you're uploading a new image, click Choose file. Select the image file, and click Open.
  • Click Confirm to set the new image.


If the new image does not appear immediately, try refreshing the page.