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Block form or pop-up form submissions from specific email domains

Last updated: August 3, 2021

Applies to:

Marketing Hub Starter, Professional, Enterprise
CMS Hub Starter, Professional, Enterprise
Legacy Marketing Hub Basic

You can prevent visitors with email addresses at certain domains from submitting your HubSpot form or pop-up form.

Block email domains on a form

  • In your HubSpot account, navigate to Marketing > Lead Capture > Forms.
  • Hover over the form name and click Actions > Edit form.
  • In the form editor, hover over the Email field and click edit Edit.
  • Enter the domains you want to block in the Email domains to block field, separated by commas. Enter only the root domain without the www prefix or @ symbol (e.g., enter gmail.com , not www.gmail.com or @gmail.com).
  • (Optional) Select the Block free email providers checkbox to block HubSpot's default list of free domains.
Email domains to block
  • In the top right, click Publish to take your changes live.

When a visitor attempts to enter a blocked domain in the Email field on your form, they will see a message asking them to enter a business email address.

 

Block email domains on a pop-up form

  • In your HubSpot account, navigate to Marketing > Lead Capture > Forms.
  • Hover over the pop-up form name and click Actions > Edit form.
  • Click the Form tab.
  • In the left pane, click the pencil icon edit on the right of the Email field.

  • Enter the domains you want to block in the Email domains to block field, separated by commas. Enter only the root domain without the www prefix or @ symbol (e.g., enter gmail.com , not www.gmail.com or @gmail.com).
  • (Optional) Select the Block free email providers checkbox to block HubSpot's default list of free domains.

When a visitor attempts to enter a blocked domain in the Email field on your pop-up form, they will see a message asking them to enter a business email address.

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