Import new HubSpot users with a CSV file

If you're a Super Admin or a user with Add and edit users permissions, you can bulk import users with a CSV file during the user creation process. This can be useful if you have many users who need the same permissions and seats.

Please note: on March 5, 2024, HubSpot introduced a seats-based pricing model to all new Hubs and subscription tiers. Accounts created prior to March 5, 2024 won't see this new import feature until they are migrated to the seats-based pricing model.

Prepare the import file

To import users in bulk, the spreadsheet must:

• Be a .csv file.
• Include a column for the users’ Email.

When setting up your import, you only need to have one column for email addresses. You'll assign permissions and seats later.

Import new users

1. In your HubSpot account, click the settings settings icon in the top navigation bar.
2. In the left sidebar menu, navigate to Users & Teams.
3. In the upper right, click Create user.
4. Click the Import CSV dropdown and select CSV.

4. Click Choose a file to upload the CSV file. You can also drag and drop the file into the import tool. 
5. Verify the emails are correct. Then, in the bottom right, click Next. 
6. Continue to set up user access levels.