Send marketing emails to more contacts

After you've sent a marketing email, you can send the email to additional contacts and segments at a later time. This can be useful to gauge an email's effectiveness on a small group of contacts before sending it to all relevant recipients.

Understand limitations and considerations

• You cannot send the following types of marketing email to additional contacts and segments: 
  • Automated emails
  • Emails using A/B testing
  • Emails sent using the recipients' time zones
  • Emails canceled before they finished sending
• Recipients of the original email will never be sent the email again using this feature. If you need to send these recipients the email again, it's recommended to clone the email and send the clone. 
• Any contacts or segments excluded from the original email will need to be manually excluded on each subsequent send. 
• You can only send the same email to more contacts a maximum of 100 times per email. 

Send marketing emails to more contacts

1. In your HubSpot account, navigate to Marketing > Email.
2. Click the name of a sent marketing email. 
3. In the top right, click the Actions dropdown menu and select Send to more. 

4. In the right panel, click the Send to dropdown menu and select the checkbox next to each segment or contact you want to receive the email. Recipients of the original email send will be automatically skipped. 
5. Click the Don't send to dropdown menu and select the checkbox next to any segment or contact you want to ensure doesn't receive the email.
6. If you have a Marketing Hub Enterprise account and are using email frequency safeguards, toggle the Send frequency switch off to send this email to recipients regardless of how many emails they've received recently. 
7. Click Send.