Import contacts on the HubSpot mobile app

Device contacts

Properties imported with device contacts

Device contacts will be imported with the following properties, if available:

• First name
• Last name
• Email
• Job title
• Phone number
• Mobile phone number
• Lifecycle stage (defaults to Lead)
• Website URL (sourced from the contact's email address)

Please note: device contacts with no email addresses cannot be deduplicated or associated with companies.

Import from device contacts (iOS and Android)

• Open the HubSpot app on your device.
• In the bottom navigation menu, tap Contacts.
• In the upper right (iOS) or lower right (Android), tap the + icon, then tap Import from contacts.
• In the Allow HubSpot to access your contacts? prompt, tap Allow.
• A list of contacts on your device will appear. Tap the checkbox(es) next to individual contacts, or tap the Select All checkbox to select all the contacts on your device.

• In the dialog box, tap OK.
• You'll be redirected to the Contacts screen, with a message Your contacts are importing... (iOS) or Processing contact import... (Android).
• After the contacts are imported, a message x contacts imported. Your contacts have been saved to the app (iOS) or Successfully imported x contacts. Refresh to see new contacts (Android) will appear. You'll also receive an email notification that the contact import is complete.

Business card scanner

Properties imported with the business card scanner

Contacts scanned from business cards will be imported with the following properties, if available:

• First name
• Last name
• Email
• Job title
• Mobile phone number
• Lifecycle stage (defaults to Subscriber)
• Website URL

Contacts will have the following Original source drill-down property values: 

• Original source drill-down 1: MOBILE_IOS or MOBILE_ANDROID
• Original source drill-down 2: business-card-scanner

Import from business card scanner (iOS and Android)

The business card scanning feature is available on Android devices and iOS devices running iOS 11 or higher.

Please note: the business card scanner is not supported on iPads.

• Open the HubSpot app on your device.
• In the bottom navigation menu, tap Contacts.
• In the upper right (iOS) or lower right (Android), tap the + icon, then tap Scan business card.
• In the Allow HubSpot to take pictures and record video? prompt, tap Allow.
• Take a photo of the business card with your device. Make sure there's adequate lighting and there isn't any severe glare or blur.
• Tap and drag the four points to define the edges of the business card.
• Tap the properties that are a correct match. If any of the values are incorrect, they can also be selected and edited in the next step. In the top right, tap Next.

• Review and edit any incorrect properties. In the top right, tap Save.
• You'll be redirected to the newly created contact record, with a message Contact saved. To scan another business card, tap Scan another card.