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Change your Salesforce integration user or connect a different Salesforce account to HubSpot

Last updated: June 28, 2023

Available with any of the following subscriptions, except where noted:

Marketing Hub Professional, Enterprise
Sales Hub Professional, Enterprise
Service Hub Professional, Enterprise
Operations Hub Professional, Enterprise
CMS Hub Professional, Enterprise

To change your Salesforce integration user or connect a different Salesforce account to HubSpot, you must update your Salesforce credentials in your integration settings.

Please note: before changing integration users, verify that the new integration user has Salesforce permissions equal to or higher than the previous integration user

  • In your HubSpot account, click the Marketplace icon marketplace in the main navigation bar. Under Manage, select Connected apps.
  • In the Salesforce integration section, click the More dropdown menu and select View details.
  • Navigate to the Sync Settings tab. Click the Actions dropdown and click Connect a different user
  • You'll be redirected to Salesforce's login page in a new browser tab. Enter your Salesforce credentials and click Log In.
  • If you've previously connected this Salesforce account with HubSpot, you'll be redirected to your Salesforce integration settings in HubSpot.
  • If you've never connected this Salesforce account with HubSpot, click Allow to give HubSpot access to your Salesforce account.
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