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KSA Tax (VAT) | Frequently asked questions

Last updated: December 9, 2024

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Please note: this article has been prepared for informational purposes only. It is not intended to provide, and should not be relied on as, tax advice. For any questions you should consult your own tax and/or legal advisors.

If your business is located in KSA, learn how HubSpot handles Value Added Tax (VAT) and how you can update HubSpot with your VAT-related information.

What is Value Added Tax (VAT)?

VAT is a tax that is chargeable on most supplies of goods and services consumed in KSA.

Why am I being charged VAT?

HubSpot is registered for VAT in KSA as it supplies electronic services to customers. It is therefore required to charge and collect VAT at the prevailing rate to all customers who are not registered for VAT.

Which HubSpot services are liable for VAT? 

All HubSpot services are liable for VAT.

How does HubSpot determine which customers KSA VAT applies to?

If your primary shipping address is Saudi Arabia, and you have not added a valid TRN to your account, then you will be charged VAT. Learn how to check what your primary company address is set to in HubSpot.

How do I prove that I am a VAT registered business customer?

All businesses registered for VAT purposes with the General Authority of Zakat and Tax (“GAZT”) in the KSA must add their TRN to their HubSpot billing account. Once a valid TRN is added to your account, HubSpot will not add a VAT charge to your invoice.

Please note: you may be required to self account for VAT through reverse charge mechanism.

I am VAT registered in KSA, will I still be charged VAT?

If you have added your valid TRN to your HubSpot account, your company will not be charged VAT. 

Please note: you may be required to self account for VAT through reverse charge mechanism.

How do I add my Tax Registration Number (TRN)?

Only users with Account Access permissions can add TRN information to their HubSpot account. To update your TRN information:

  • In your HubSpot account, click your account name in the top right corner, then click Account & Billing.
  • In the Company Info tab, click Edit address.
  • Add your VAT number and click Submit

billing-add-tax-KSA

Are there any exemptions under which VAT may not be charged?

If your company is exempt from being charged VAT then you will need to send HubSpot a valid exemption certificate and ensure that your company meets all exemption criteria. Exemption certificates should be sent to billing@hubspot.com for processing.

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