Email

Why are my emails not responsive when viewed in Gmail and other desktop browser email clients?

Last updated: February 21, 2017

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An email will not resize when viewing it in a browser email client on a desktop. Desktop browser email clients are not responsive for the most part; the responsiveness is mainly for mobile devices or the web page version of the email.

Below, see a chart grabbed from this website on how some of the more popular email clients handle responsive email templates:

Email Client Type Media Query / Responsive EDMdesigner generated HTML
Outlook
2007/2010/2013
Desktop not supported Desktop version
Outlook
1997/2003/Express/Mail
Desktop not supported Desktop version
Thunderbird 31 Desktop not supported Desktop version
Apple Mail 6.5+ Desktop supported Desktop/mobile version (based on window width)
iOS 7 – iPad Tablet supported Desktop/mobile version (based on orientation and resolution)
iOS 7 – iPhone Mobile supported Mobile version
Gmail App Mobile not supported Desktop version without width values
Gmail.com Browser not supported Desktop version
Outlook.com Browser supported Desktop/mobile version (based on window width)
YahooMail Browser not supported Desktop version

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