Become a HubSpot power user — join us for HubSpot Training Day 2017.


What can I do if Outlook is crashing with HubSpot Sales installed?

Last updated: June 20, 2017

Available For:

Marketing: N/A
Sales: Free, Professional

If you've installed HubSpot Sales for Outlook and Outlook is crashing, follow these steps to resolve the issue:

  • Paste the following filepath into your Start menu: C:\Users\%Userprofile%\AppData\Roaming\Sidekick\.
  • Remove all of the files in the folder that opens.
  • Uninstall HubSpot Sales. If you see two versions of the plugin in your programs folder, please delete them both.
  • Reinstall the HubSpot plugin by navigating to this link:

Was this article helpful?