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Calling supported countries and phone number availability
Last updated: September 9, 2026
Available with any of the following subscriptions, except where noted:
-
Sales Hub
Starter, Professional, Enterprise
-
Service Hub
Starter, Professional, Enterprise
Summary
Use HubSpot's calling tool to place outbound calls directly from your CRM. This article covers the countries where HubSpot-provided phone numbers are available, the number types you can acquire, and any regulatory restrictions that may affect your calls.
This is not an exhaustive list of every country where calls can be placed. HubSpot also limits calls to special service numbers and numbers with a high risk of fraud. If you need to call countries not listed here, or frequently place calls to these number types, learn more about using a Twilio Connect account to make calls in HubSpot. For information on countries supported for number porting, see supported countries for porting. The countries listed are also supported by SMS two-factor authentication.
In this article, navigate to any of the following:
- Before you get started
- Supported countries and available phone numbers
- Countries with calling restrictions
Before you get started
Understand requirements
- Calling in HubSpot requires an assigned Sales Hub or Service Hub seat. This applies whether you're registering your own phone number or acquiring a HubSpot-provided phone number.
Understand limitations & considerations
Please note: when using a registered phone number for outbound calls, be aware of the following:
- You cannot register a toll-free number as an outbound phone number.
- Since registered phone numbers aren't owned by Twilio and use verified caller ID, calls are more likely to be marked as spam and blocked by carriers.
- Calls to most countries using non-Twilio phone numbers may face connection issues due to regulatory measures.
Supported countries and available phone numbers
Click to expand the table below to see a list of countries where you can acquire a HubSpot-provided phone number. You don't need to be located in a country to use a HubSpot-provided phone number from that country; however, some countries require a local address. Any overseas territories that share an international dialing code with a listed country are also supported.
| Country | Number types available | Restrictions |
|---|---|---|
| Argentina | Local | — |
| Australia (including Cocos Islands and Christmas Island) | Mobile, local | Calls from a registered outbound number to Telstra carrier numbers may fail due to spam prevention settings. To avoid this, use a HubSpot-provided Australian number, a Twilio Connect account, or another HubSpot calling integration. |
| Austria | Mobile, local | Austrian operators block incoming international calls that use an Austrian national number as the caller ID across all number types. If you're not in Austria and use a registered Austria number, consider porting or acquiring a HubSpot-provided number. |
| Belgium | Mobile, local | Belgian operators block incoming international calls that present a Belgian E.164 number as the caller ID across all number types. If you're not in Belgium and use a registered Belgium number, consider porting or acquiring a HubSpot-provided number. |
| Brazil | Mobile, local | Outbound calls from registered +55 phone numbers are no longer supported as of Nov. 21, 2024, due to Anatel regulations. |
| Bulgaria | Local | — |
| Canada | Mobile, local | — |
| Chile | Local | Chile requires specific number prefixes based on call type:
|
| Colombia | Local | Outbound calls from registered +57 lines to other +57 lines are not supported. Calls from +57 lines to non-Colombian numbers may also fail due to local carrier spam prevention settings. Use a HubSpot-provided Colombian number or a HubSpot calling integration instead. |
| Croatia | Local | — |
| Czech Republic | Local | Connection for calls using non-Twilio phone numbers to Czech Republic numbers can't be guaranteed due to local regulatory measures. Local outbound calls from registered +420 phone numbers are no longer supported. Outbound calls from +420 numbers to international regions are still supported in most cases. |
| Denmark | Mobile, local | — |
| Dominican Republic | Local | — |
| Ecuador | Local | — |
| El Salvador | Local | — |
| Estonia | Mobile | — |
| Finland (including Åland Islands) | Mobile, local | Finnish operators block calls from international sources that display a Finnish caller ID, unless the call is a verified roaming scenario. The caller ID may also be suppressed if the number format is incorrect or uses specific prefixes (e.g., 0435). Outbound calls from +358 lines to other +358 lines are not supported; calls from +358 lines to non-Finnish numbers may also fail. Use a HubSpot-provided Finland number or a HubSpot calling integration instead. |
| France | Local, national | France reserves 06 and 07 numbers for personal use—business calls should use 09 numbers. Due to changes from Arcep, outbound calls from +336 and +337 numbers are no longer supported. Starting June 1, 2025, HubSpot will no longer allow new registration of France mobile numbers. All existing registered France mobile numbers will be removed from accounts; customers retain ownership of the line with their carrier. |
| Germany | Mobile, local | — |
| Hong Kong | Mobile | Local outbound calls from registered +852 phone numbers are no longer supported. Outbound calls from +852 numbers to international regions are still supported in most cases. |
| Hungary | Local | — |
| Iceland | Local | — |
| Indonesia | Mobile, local | — |
| Ireland | Local | — |
| Israel | Mobile, local | — |
| Italy | Local | Outbound calls from registered +393 mobile numbers are no longer supported. As of Nov. 19, 2025, HubSpot will no longer allow new registration of Italy mobile numbers. All existing registered Italy mobile numbers will be removed from accounts; customers retain ownership of the line with their carrier. |
| Kenya | Local | — |
| Luxembourg | Local | — |
| Malaysia | Local | — |
| Mexico | Mobile, local | — |
| Netherlands | Mobile, local | — |
| New Zealand | Local | — |
| Nigeria | Mobile | — |
| Norway | Local | Norwegian operators block incoming international calls that present a Norwegian number as the caller ID, with limited exceptions for verified roaming. This applies to fixed, geographic, and mobile numbers. To call a Norwegian number, you must be located in Norway—calls placed outside of Norway (or using a VPN that alters your location) may be blocked. If you're not in Norway and use a registered Norway number, consider porting or acquiring a HubSpot-provided number. |
| Panama | Local | — |
| Philippines | Local | — |
| Poland | Mobile, local | — |
| Portugal | Mobile | — |
| Puerto Rico | Local | — |
| Slovenia | Local | — |
| South Africa | Mobile, local | Calls presenting a South African mobile caller ID are not permitted by local carriers. Outbound calls placed from South African mobile numbers registered in HubSpot are unlikely to connect successfully. |
| South Korea | Local | — |
| Spain | Local | As of June 2025, mobile numbers with prefixes 346 and 347 are prohibited for B2C telemarketing and customer service calls. Spanish regulations also block calls that present a Spanish caller ID but originate internationally. Outbound calls from registered Spanish mobile numbers starting with 346 or 347, or calls presenting a Spanish caller ID, may fail. |
| Sweden | Local | — |
| Switzerland | Local | Calls to Switzerland using fixed or geographic numbers as a caller ID are likely to be blocked or anonymized by local carriers. Starting July 1, 2026, this extends to mobile numbers. If you're not in Switzerland and use a registered Switzerland number, consider porting or acquiring a HubSpot-provided number. |
| Thailand | Mobile, local | — |
| United Kingdom | Mobile, local | New UK long code purchases for messaging or voice require an approved UK RC bundle (starting May 27, 2024). All existing UK long codes also require an approved UK RC bundle to send messages or make voice calls (starting Sept. 30, 2024). |
| United States | Mobile, local | — |
Countries with calling restrictions
HubSpot-provided phone numbers aren't available for the countries below, but calls placed to or from these regions may be affected by the following restrictions. Click to expand the table below to see a list of these countries.
| Country | Restrictions |
|---|---|
| Greece | Greek operators block incoming international calls that use a Greek national number as the caller ID across all number types. If you're not in Greece and use a registered Greek number, consider porting or acquiring a HubSpot-provided number from a supported country. |
| India | Due to local regulations, Twilio no longer supports local outbound calls in India as of Aug. 1, 2024. Outbound calls from an Indian number to another Indian local or mobile number are not supported. Registered +91 numbers that attempt to call a +91 number will receive an error message and the call won't complete. |
| Japan | Calls to Japan from any number registered in HubSpot will have the caller ID blocked. To avoid this, use one of HubSpot's calling partners to place calls through the CRM. |
| Lithuania | Recent changes by Lithuanian carriers have resulted in blocking of calls from overseas carriers. Bring Your Own (BYO) Lithuanian numbers can't currently place outbound calls from HubSpot to other Lithuanian numbers due to regional routing limitations. |
| Singapore | Connection for calls using non-Twilio phone numbers to Singapore numbers can't be guaranteed due to regulatory measures. Local outbound calls from registered +65 phone numbers are no longer supported. Outbound calls from +65 numbers to international regions are still supported in most cases. |
| Taiwan | Local outbound calls from registered +886 phone numbers are no longer supported. Outbound calls from +886 numbers to international regions are still supported in most cases. |
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