Skip to content

Transfer certifications to another email address

Last updated: January 19, 2023

Available with any of the following subscriptions, except where noted:

All products and plans

If you change your email address in HubSpot, you can transfer certifications associated with your original email address to your new email address. All certification statuses, including those in progress, will be transferred.

  • Click the My team tab, where you can view the certification status of all users in the account.
  • Locate your existing email address. Click the Manage certificates dropdown menu under the email address, then select Transfer certificates to a new email address. 


  • In the dialog box, enter the New email address to transfer your certificates to, then click Transfer.

Please note:
  • Review and confirm the certificates that will be transferred to the new email address, then click Yes, transfer.
  • You'll be redirected back to the My team tab with an in-app message: "We've sent an email with a link to [new email address]. Click on the link in the email to confirm your address and finish the transfer."
  • Navigate to your new email address inbox and open the email with the subject Transferring your awards. If the email does not appear in your inbox, check any Promotions or SPAM/Junk folders.
  • In the email body, click Confirm email address.

  • You'll be redirected to the My team tab in the HubSpot Academy, where the certificates will now be associated with the user with the new email address.
Was this article helpful?
This form is used for documentation feedback only. Learn how to get help with HubSpot.