Last updated: January 29, 2024
Find answers and general information quickly about Nametag's automated account recovery process in HubSpot.
Nametag is HubSpot’s identity verification partner. They allow you to quickly verify your identity to help you regain access to your HubSpot account while also protecting your account from fraud.
HubSpot uses Nametag to confirm that your name in HubSpot matches the name on your identification. When you sign up with Nametag to verify your identity, HubSpot only checks the name and photo on your ID. No other information from your identification is shared.
No. Nametag is a quick and easy way for HubSpot to get you into your account again, but you can always contact HubSpot Support instead. The HubSpot Support process will take longer, as information will need to be verified manually.