Last updated: October 3, 2024
Available with any of the following subscriptions, except where noted:
All products and plans
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Super Admins can limit which login methods users can use when setting up or signing into their account.
HubSpot offers the following login options:
- Native HubSpot username and password login.
- Social services log ins (e.g., Google, Microsoft, Apple).
- Single Sign-On for Enterprise plans.
Using this feature will limit the login types based on your security needs. For example, if your company uses Google Workspace or Microsoft, you can only allow these login types.
Set up allowed login methods
To set up the allowed login methods in your settings:
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In your HubSpot account, click the settings icon in the top navigation bar.
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In the left sidebar menu, navigate to Security.
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Click the Settings & Activity tab.
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Under Allowed login method, toggle the switch on.
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Select the checkboxes next to the login methods you want to use. You can choose more than one login method. Then click Save.
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Select the date the login methods should be enforced from in the dialog box, then click Save.
- If selecting today's date as the enforcement date, it may take up to 15 minutes before the login method is enforced.
Users affected by the change will receive an email notification of which login methods are allowed, and the enforcement date associated. The next time they are required to log in, they will be limited to the methods enforced.
Manage exempt users
To manage users that are exempt from the login method:
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In your HubSpot account, click the settings icon in the top navigation bar.
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In the left sidebar menu, navigate to Security.
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Click the Settings & Activity tab.
- Under Allowed login method, click Manage exempted users. If the toggle is off, this option won't display.
- Click the dropdown menu and select the users who'll be exempt, then click Save.
Update the allowed login methods
To update the allowed login methods:
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In your HubSpot account, click the settings icon in the top navigation bar.
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In the left sidebar menu, navigate to Security.
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Click the Settings & Activity tab.
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Select the checkboxes next to the login methods you want to update, then click Save.
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If you have selected a new login method, select the date the login methods should be enforced from in the dialog box, then click Save.
- If selecting today's date as the enforcement date, it may take up to 15 minutes before the login method is enforced.
Users affected by the change will receive an email notification of which login methods are allowed, and the enforcement date associated. The next time they are required to log in, they will be limited to the methods enforced.
Turn off all restricted logins
To turn off restricted logins:
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In your HubSpot account, click the settings icon in the top navigation bar.
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In the left sidebar menu, navigate to Security.
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Click the Settings & Activity tab.
- Under Allowed login method, toggle the switch off.
- Click Save.
