Email Tracking

Why did my scheduled email not send?

Last updated: November 7, 2018


If your scheduled email does not send as expected, make sure your inbox is successfully connected to HubSpot. 

Please note: these steps are specific to scheduling one-to-one emails in the CRM or through the HubSpot Sales Chrome extension. Learn more about scheduling marketing emails in the email tool

To ensure your connection is still active, reconnect your inbox

If you scheduled the email using the HubSpot Sales Chrome extension in your Gmail inbox, refresh Gmail to restart the extension. Then reschedule your email.

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