Why isn't the Sales task bar showing up in Gmail?

Last updated: July 5, 2017

Available For:

Marketing: N/A
Sales: Free, Professional

The HubSpot Sales task bar in Gmail allows you to insert templates, sequences, and documents into your Gmail email message. This is also where you'll see the Log in CRM functionality. 

If you've previously signed up for HubSpot Sales for this functionality and you're not seeing this task bar when you compose a message in Gmail, it could be for one of the following reasons:

It could mean your email is not connected to a HubSpot account. To connect to a HubSpot account, navigate to HubSpot Sales > Settings > Email Integrations. Make sure your account is listed on this screen and that the blue button for your email address is turned ON. If your email address isn't here, click the button to Connect Another Account.


If HubSpot Sales is not showing up in Gmail at all, please follow the troubleshooting steps in this article.

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