Last updated: January 29, 2024
If you no longer want to use the HubSpot Sales email extension in your inbox, you can uninstall the HubSpot Sales Chrome extension for Gmail, the HubSpot Sales Office 365 add-in, or the HubSpot Sales Outlook desktop add-in following the instructions below.
If you're using the add-in in your Outlook desktop app on a Mac, you can also uninstall the add-in from Outlook 365. Or, you can take the steps below to uninstall the add-in from your Outlook desktop client:
If you're using the Office 365 add-in on a PC:
You can first try deleting the HubSpotWebView2_ folders.
You can also try deleting the contents from the 2.0 folder:
Please note: deleting the 2.0 folder may affect other ClickOnce apps you have installed. This should only be done as a last resort.
Uninstalling the HubSpot Sales Chrome extension, the HubSpot Sales Office 365 add-in, or the Outlook desktop add-in is separate from disconnecting your authorized inbox in HubSpot.
When you uninstall the extension or the add-ins, you lose access to the HubSpot Sales features in your inbox. You can still manually log emails using your BCC address. With your inbox still connected, you can still send emails from contact records in HubSpot and continue using your sales tools that require a connected inbox in your HubSpot account.