Last updated: January 29, 2024
You can disconnect you personal email or your team email from your HubSpot account. When disconnecting your inbox, make sure to disconnect it from HubSpot and remove the connection in your email account.
The steps below walk through disconnecting a Google or Office 365 account. To disconnect an account connected via IMAP, reach out to your IT department for assistance.
First, you'll start in HubSpot by removing the account from your email integrations settings.
If you connected a team email to your conversations inbox, you can delete the account in your conversations inbox settings.
To completely disconnect your account, you'll need to navigate to your email account to remove the HubSpot connection. The two sets of instructions below walk through removing the connection in your Google account and in your Office 365 account.
Before you remove access, learn more about what happens when you remove the connection between HubSpot and your Google account. To remove the connection completely:
To remove the connection in your Outlook 365 inbox completely:
To remove the connection for free hosted Outlook.com email addresses:
If you change email providers, you must reconnect your inbox to use your new provider:
Reconnecting your Gmail inbox to HubSpot will re-initiate the connection between HubSpot and your Google account. When reconnecting your inbox, HubSpot will ask for permissions to your Google account for the following data and functionality: