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COS-General

How to go live with HubSpot using GoDaddy

Last updated: August 31, 2017

Available For:

Marketing: Basic, Pro, Enterprise
Sales: N/A

Follow these steps to go live on the HubSpot COS with a GoDaddy registered domain that has its name servers hosted with GoDaddy. If you have moved your name servers to another host, after registering the domain with GoDaddy, you will need to make the changes with that other host instead.

There are two sets of instructions below. The first set of instructions is for sites that are partially hosted with the HubSpot COS. This means you are only hosting some of your content with HubSpot, such as your Blog and Landing Pages, but have your main site hosted elsewhere. The second set is for fully hosted websites. This option is for if you will have your entire main website built on HubSpot's COS. Before proceeding, click the option below that best describes what you will be hosting with HubSpot to see the correct set of instructions for taking your site live with HubSpot.  

Instructions for hosting part of your site with HubSpot

  • In your HubSpot Marketing BasicProfessional, or Enterprise account, navigate to Content > Content Settings.
1. Go to Content > Content Settings
  • Click Domain Manager under Content Optimization System Tools. You can also access the domain manager using this linkThe Domain Manager tool displays all of the domains that are associated with your HubSpot account. You can see the connection status of those domains, edit the configuration of each domain, or remove them from your account.
2. Select Domain Manager
  • Click Connect domain under HubSpot COS Domains
  • 3. Click Connect Another HubSpot COS DomainEnter the subdomain that you want to connect to HubSpot in the Domain to Connect field (e.g. blog.mywebsite.com or info.mywebsite.com).

Please note: you cannot connect root domains (e.g. mywebsite.com) in HubSpot.

  • Click the Make primary for the following tools radio button then check the boxes next to the content type(s) for which you'd like to use this subdomain.  If you have a Basic HubSpot subscription, you will only be able to choose Make primary for Content tools" as it is only possible to have one primary domain. Alternatively, you can choose to add your subdomain as a secondary domain by selecting the Have it redirect to this domain radio button and selecting an existing subdomain from the dropdown menu. 
  • Click Connect domain
  • HubSpot will automatically recognize that your domain is hosted with GoDaddy. Click login to your GoDaddy account to enter your GoDaddy credentials and authorize HubSpot to make the necessary changes to your DNS configuration. 

Please note: if you'd prefer to update your DNS configuration manually, click Don't have your GoDaddy account details or prefer to update this configuration manually? to see further instructions and the CNAME value that should be added for your new subdomain. Once you've updated your DNS configuration, return here and click Verify CNAME

  • Enter your GoDaddy credentials and click Sign in
  • Click Authorize to allow HubSpot to update the CNAME configuration for the subdomain you'd like to connect to HubSpot. 

  • You're all set! Please be aware that it may take 30 minutes to 48 hours for your domain to propogate. 

 

Instructions for hosting your entire site with HubSpot

If you are using the HubSpot COS to host your entire website, follow these instructions. Please ensure that you have all of your content created or migrated into HubSpot before going live. Once your domain is connected, visitors to your site will see the COS site that you have constructed in your HubSpot account.

  • In your HubSpot Marketing BasicProfessional, or Enterprise account, navigate to Content > Content Settings.
1. Go to Content > Content Settings
  • Click Domain Manager under Content Optimization System Tools. You can also access the domain manager using this linkThe Domain Manager tool displays all of the domains that are associated with your HubSpot account. You can see the connection status of those domains, edit the configuration of each domain, or remove them from your account.
2. Select Domain Manager
  • Click Connect domain under HubSpot COS Domains
3. Click Connect Another HubSpot COS Domain
  • Enter the subdomain that you want to connect to HubSpot in the Domain to Connect field (e.g. www.mywebsite.com).

Please note: you cannot connect root domains (e.g. mywebsite.com) in HubSpot.

  • Click the Make primary for the following tool(s) radio button and then check the box next to Blog Posts, Email, Landing Pages, and/or Site Pages. Note: If you have a Basic HubSpot subscription, you will only be able to choose Make primary for Content tools as it is only possible to have one primary domain. This example shows the setup for connecting www.sshubspot.com as the primary domain for all content.
5. Choose your configuration options for the domain

The exact configuration that you will choose for your domain will depend on your business needs, so if you have a question about what options are right for you, please reach out to our Support team to discuss.


  • After you've selected your domain configuration options, click the Connect Domain button to add the domain to your list of domains and get the CNAME address information you'll need to use in your GoDaddy account.
    6. Click Connect Domain
  • Next you'll see the CNAME information that is unique to your HubSpot account. Click the Copy button or highlight the CNAME value and copy it to your clipboard.
    7. Copy down the CNAME record provided, ex: 123456.group32.sites.hubspot.net
  • Once you've copied your CNAME, open a new browser window or tab and go to http://godaddy.com. GoDaddy updates their website design frequently, but the sign in link is typically above the main navigation. Click the Sign In button and then enter in your account information to access your account. If you have trouble logging in, you might need to reset some of your account information. You can learn how to do that here. If you still cannot log into your account, you will need to contact GoDaddy's support team.
    GoDaddy-Sign-In-May-2015
  • Click Manage to the right of DOMAINS (if you were already logged into your account, you may need to click the account menu in the top right, then select My Products to see this screen). 
Go-to-the-Domain-Management-tool-in-GoDaddy-May-2015
  • You'll now see all of the domains that you have registered with GoDaddy. If your view does not match the images below, switch to the card view by clicking the four squares in the upper-right hand corner of your domains. Find the domain associated with the subdomain that you added to your HubSpot account in Steps 3 through 6, then click the gear icon and select Manage DNS.
    GoDaddy-Click-on-the-domain-name-that-you-want-to-connect-to-HubSpot-May-2015
  • Scroll down to the Nameservers section. If your nameservers are hosted with GoDaddy, you'll see something like NS63.DOMAINCONTROL.COM listed in this section. If you don't see a DOMAINCONTROL value in this section, you will need to make the DNS changes with your nameserver host or move your nameservers back to GoDaddy. Unless you have experience moving nameservers, we strongly encourage you to reach out to our support team to discuss your options for connecting this domain to your HubSpot account. Moving the nameserver can take your current website and domain email hosting offline.
    Verify-that-your-name-server-is-GoDaddy---May-2015
  • Scroll back up to the Records section. Before making edits, it's recommended that you take a screenshot of the original DNS record setup within the account for your records. 
  • You will see an A record with an @ symbol in the Name column. Click the pencil icon to the right of this record.
     
    Go-Daddy-Edit-your-A-record-May-2015

    The @ record is responsible for pointing your root domain, and because we will need it to forward to your www subdomain, we need to point it to GoDaddy's forwarding server. Change the Points to field to 50.63.202.1 as noted in this GoDaddy help article. Click Save.

  • Locate the CNAME record for the www subdomain (www will appear in the Name column) and click the pencil icon to the right of the record. In the Points to field, replace @ with the CNAME record that you copied in Step 7 from your HubSpot account. Then click Save.
     

    Go-Daddy---Save-the-Zone-File-May-2015
  • Scroll down to the Forwarding section. Click the Add button next to DOMAIN
     
  • Type in the www version of your domain into the Forward To field. In the Forward Type section, click the 301 radio button. Set the Forward Settings to Forward only and check the option to Update my nameservers and DNS settings to support this change. Click Save
 
Go-Daddy-Edit-Add-Domain-Forwarding
  • Congratulations! You've now pointed your domain name properly from GoDaddy to HubSpot! Your changes will finish taking effect within 24 hours. You'll be able to verify that the domain is connected in HubSpot by going back to the Domain Manager tool in HubSpot and seeing that the status of the domain is Primary and that the circle next to the domain name is green.
     
    15. Wait for the DNS change to propagate

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