COS-General

How to go live with HubSpot using GoDaddy

Last updated: February 15, 2017

Available For:

Marketing: Basic, Pro, Enterprise
Sales: N/A

Follow these steps to go live on the HubSpot COS with a GoDaddy registered domain that has its name servers hosted with GoDaddy. If you have moved your name servers to another host, after registering the domain with GoDaddy, you will need to make the changes with that other host instead.

There are two sets of instructions below. The first set of instructions is for sites that are partially hosted with the HubSpot COS. This means you are only hosting some of your content with HubSpot, such as your Blog and Landing Pages, but have your main site hosted elsewhere. The second set is for fully hosted websites. This option is for if you will have your entire main website built on HubSpot's COS. Before proceeding, click the option below that best describes what you will be hosting with HubSpot to see the correct set of instructions for taking your site live with HubSpot.  

I will only be hosting part of my website with the HubSpot COS (ex: Blog, Landing Pages, Trial Accounts)

I will be hosting my entire site with the HubSpot COS (the content built in HubSpot will replace my existing website)

Instructions for if your site is only partially hosted with HubSpot

If you are only taking parts of your website live with HubSpot, like your blog and landing pages, follow these instructions. If you are using a free trial of HubSpot and wish to connect part of your domain, you will also want to follow these instructions, as opposed to connecting your full site.  

1. Go to Content > Content Settings

Log in to HubSpot and navigate to Content > Content Settings.

1. Go to Content > Content Settings

2. Select Domain Manager

Click on the Domain Manager link in the Content Optimization System Tools side menu. You can also access the domain manager using this link.

2. Select Domain Manager

The Domain Manager tool displays all of the domains that are associated with your HubSpot account. You can see the connection status of those domains, edit the configuration of each domain, or remove them from your account.

3. Click Connect Another HubSpot COS Domain

To connect your GoDaddy domain, click on the Connect Another HubSpot COS Domain.  

3. Click Connect Another HubSpot COS Domain

4. Enter the subdomain that you want to connect to HubSpot

In the Domain to Connect field you will want to enter a subdomain to associate with your HubSpot content such as blog.mywebsite.com or info.mywebsite.com, because HubSpot will only be responsible for hosting part of your site's content. In the example below, info.sshubspot.com is used.

4. Enter the subdomain that you want to connect to HubSpot

5. Choose your configuration options for the domain

Next you'll select what types of content you want to use the subdomain for. In this example, we are using HubSpot for our Blog, Landing Pages, and webpage versions of Email, but not our full site. Note: If you have a Basic HubSpot subscription, you will only be able to choose "Make primary for Content tools" as it is only possible to have one primary domain.

5. Choose your configuration options for the domain

6. Click Connect Domain

After you've selected your domain configuration options, click the Connect Domain button to add the domain to your list of domains and get the CNAME address information you'll need to use in your GoDaddy account.

6. Click Connect Domain

7. Copy down the CNAME record provided, ex: 123456.group32.sites.hubspot.net

After you click Connect Domain, you'll see a message similar to the one below, in your account, but it will have the CNAME information that is unique to your HubSpot account. Click the Copy button or highlight the CNAME value and copy it to your clipboard.

7. Copy down the CNAME record provided, ex: 123456.group32.sites.hubspot.net

8. Go to GoDaddy.com in a new tab and log into your GoDaddy account

Once you have the information copied down, open a new browser window or tab and go to http://godaddy.com. GoDaddy updates their website design frequently, but the Sign In link is typically above the main navigation. Click the Sign In button and then enter in your account information to access your account.

GoDaddy-Sign-In-May-2015

9. Go to the Domain Management tool in GoDaddy

Click Manage to the right of DOMAINS (if you were already logged into your account, you may need to click the account menu in the top right, then select My Products to see this screen). 

Go-to-the-Domain-Management-tool-in-GoDaddy-May-2015

10. Navigate to DNS Management 

You'll now see all of the domains that you have registered with GoDaddy. If your view does not match the images below, switch to the card view by clicking the four squares in the upper-right hand corner of your domains. Find the domain associated with the subdomain that you added to your HubSpot account in Steps 3 through 6, then click the gear icon and select Manage DNS

GoDaddy-Click-on-the-domain-name-that-you-want-to-connect-to-HubSpot-May-2015

11. Verify that your nameserver is GoDaddy

Scroll down to the Nameservers section. If your nameservers are hosted with GoDaddy, you'll see something like NS63.DOMAINCONTROL.COM listed in this section. If you don't see a DOMAINCONTROL value in this section, you will need to make the DNS changes with your nameserver host or move your nameservers back to GoDaddy. Unless you have experience moving nameservers, we strongly encourage you to reach out to our support team to discuss your options for connecting this domain to your HubSpot account. Moving the nameserver can take your current website and domain email hosting offline.

Verify-that-your-name-server-is-GoDaddy---May-2015

12. Add new record

Scroll back up to the Records section and click Add.  If you already have a CNAME added for the subdomain that you're connecting to HubSpot (the subdomain prefix will appear in the Name column), click the pencil icon next to that record.  

GoDaddy---Click-add-record-May-2015

13. Create a CNAME record

Select CNAME from the Record Type dropdown.  In the Host field, enter the prefix of the subdomain that you would like to connect to HubSpot. In our example, we are connecting info.sshubspot.com to our COS tools, so we've entered info into the Host field.  Finally, paste the CNAME record that you copied in Step 7 from your HubSpot account into the Points to field and click Save.

   GoDaddy---Create-a-CNAME-record-with-the-information-from-HubSpot-May-2015

14. Wait for the DNS change to propagate

Congratulations! You've now connected your subdomain from GoDaddy to HubSpot! Your changes will finish taking effect within 24 hours. You'll be able to verify that the domain is connected in HubSpot by going back to the Domain Manager tool in HubSpot and seeing that the Status of the domain is Primary and that the circle next to the domain name is green.

15. Wait for the DNS change to propagate

Instructions for if your entire site is hosted with HubSpot

If you are using the HubSpot COS to host your entire website, follow these instructions. Please ensure that you have all of your content created or migrated into HubSpot before going live. Once your domain is connected, visitors to your site will see the COS site that you have constructed in your HubSpot account.

1. Go to Content > Content Settings

Log in to HubSpot and navigate to Content > Content Settings.

1. Go to Content > Content Settings

2. Select Domain Manager

Click on the Domain Manager link in the Content Optimization System Tools side menu. You can also access the domain manager using this link.

2. Select Domain Manager

The Domain Manager tool displays all of the domains that are associated with your HubSpot account. You can see the connection status of those domains, edit the configuration of each domain, or remove them from your account.

3. Click Connect Another HubSpot COS Domain

To connect your GoDaddy domain, click on the Connect Another HubSpot COS Domain.  

3. Click Connect Another HubSpot COS Domain

4. Enter the domain name that you want to connect to HubSpot

In this step, type in the domain that you want to connect to HubSpot. In the Domain to Connect field you will add the www version of your website (e.g. www.mywebsite.com) because HubSpot will be responsible for hosting all of your site's content. In the example below, www.sshubspot.com is used.

4. Enter the domain name that you want to connect to HubSpot

What if I want to connect mydomain.com instead of www.mydomain.com?
HubSpot's COS is able to load pages and files at high-speed and protect your site against malicious attacks (like DDOS) attacks, but the technology that enables this will only work with what are known as CNAME records. Most name server hosts cannot connect root domains, a domain without WWW, using CNAME records. So you will need to connect the WWW version of your domain to HubSpot in order for this to work. The non WWW version will be redirected to the WWW version, so that visitors will always be able to get to your website, regardless of how they type your domain.

5. Choose your configuration options for the domain

Next, you'll select the tools for which you'd like to make this subdomain primary. Click the Make primary for the following tool(s) radio button and then check the box next to Blog Posts, Email, Landing Pages, and/or Site Pages. Note: If you have a Basic HubSpot subscription, you will only be able to choose "Make primary for Content tools" as it is only possible to have one primary domain. This example shows the setup for connecting www.sshubspot.com as the primary domain for all content.

5. Choose your configuration options for the domain

The exact configuration that you will choose for your domain will depend on your business needs, so if you have a question about what options are right for you, please reach out to our Support team to discuss.

6. Click Connect Domain

After you've selected your domain configuration options, click the Connect Domain button to add the domain to your list of domains and get the CNAME address information you'll need to use in your GoDaddy account.

6. Click Connect Domain

7. Copy down the CNAME record provided, ex: 123456.group35.sites.hubspot.net

After you click Connect Domain, you'll see a message similar to this in your account, but it will have the CNAME information that is unique to your HubSpot account. Click the Copy button or highlight the CNAME value and copy it to your clipboard.

7. Copy down the CNAME record provided, ex: 123456.group32.sites.hubspot.net

8. Go to GoDaddy.com in a new tab and log into your GoDaddy account

Once you have the information copied down, open a new browser window or tab and go to http://godaddy.com. GoDaddy updates their website design frequently, but the sign in link is typically above the main navigation. Click the Sign In button and then enter in your account information to access your account.

GoDaddy-Sign-In-May-2015

If you have trouble logging in, you might need to reset some of your account information. You can learn how to do that here. If you still cannot log into your account, you will need to contact GoDaddy's support team.

9. Go to the Domain Management tool in GoDaddy

Click Manage to the right of DOMAINS (if you were already logged into your account, you may need to click the account menu in the top right, then select My Products to see this screen). 

Go-to-the-Domain-Management-tool-in-GoDaddy-May-2015

10. Navigate to DNS Management

You'll now see all of the domains that you have registered with GoDaddy. If your view does not match the images below, switch to the card view by clicking the four squares in the upper-right hand corner of your domains. Find the domain associated with the subdomain that you added to your HubSpot account in Steps 3 through 6, then click the gear icon and select Manage DNS.

GoDaddy-Click-on-the-domain-name-that-you-want-to-connect-to-HubSpot-May-2015

Depending on the amount of domains that you have registered with GoDaddy you might need to search for the domain using the Domain Search box at the top right of the domain table.

11. Verify that your name server is GoDaddy

Scroll down to the Nameservers section. If your nameservers are hosted with GoDaddy, you'll see something like NS63.DOMAINCONTROL.COM listed in this section. If you don't see a DOMAINCONTROL value in this section, you will need to make the DNS changes with your nameserver host or move your nameservers back to GoDaddy. Unless you have experience moving nameservers, we strongly encourage you to reach out to our support team to discuss your options for connecting this domain to your HubSpot account. Moving the nameserver can take your current website and domain email hosting offline.

Verify-that-your-name-server-is-GoDaddy---May-2015

12. Edit your DNS Zone file to point to your HubSpot CNAME

Scroll back up to the Records section. Before making edits, take a screenshot of the Original DNS record set-up within the account for your records. 
 
You will see an A record with an @ symbol in the Name column. Click the pencil icon to the right of this record.
Go-Daddy-Edit-your-A-record-May-2015

The @ record is responsible for pointing your root domain, and because we will need it to forward to your www subdomain, we need to point it to GoDaddy's forwarding server. Change the Points to field to 50.63.202.1  (this IP is noted in this GoDaddy help article). Click Save.

13. Edit the CNAME record for your www subdomain

Locate the CNAME record for the www subdomain (www will appear in the Name column) and click the pencil icon to the right of the record. 
 
In the Points to field, replace @ with the CNAME record that you copied in Step 7 from your HubSpot account. Then click Save.

Go-Daddy---Save-the-Zone-File-May-2015

14. Forward your non WWW domain to your WWW domain

Scroll down to the Forwarding section. Click the Add button next to DOMAIN.

Type in the WWW version of your domain into the Forward To field. In the Forward Type section, click the 301 radio button. Set the Forward Settings to Forward only and check the option to Update my nameservers and DNS settings to support this change. Click Save.

Go-Daddy-Edit-Add-Domain-Forwarding

15. Wait for the DNS change to propagate

Congratulations! You've now pointed your domain name properly from GoDaddy to HubSpot! Your changes will finish taking effect within 24 hours. You'll be able to verify that the domain is connected in HubSpot by going back to the Domain Manager tool in HubSpot and seeing that the Status of the domain is Primary and that the circle next to the domain name is green.

15. Wait for the DNS change to propagate

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