Email Notifications

Why am I not receiving HubSpot notifications in the iOS mobile app?

Last updated: July 12, 2018

To see notifications for features such as tracked emails or tasks in the iOS HubSpot mobile app, you'll need to enable notifications in your iOS settings and turn on notifications within the app. 

When getting started with your HubSpot mobile app, you'll be prompted to set up your notifications:

  • Select the Be the first to know; Set up your notifications prompt. 
  • In the dialog box, select Allow

mobile-notifications

  • You can also turn on notifications at any time by navigating to the Settings app, then Notifications HubSpot
  • Toggle the Allow Notifications switch on, then customize your notifications for sounds and alerts. 

mobile-hubspot-settings

If you've allowed notifications in your iOS settings, but are not receiving HubSpot Sales activity notifications, you'll need to turn on Sales Activity notifications within the app itself.

  • In the HubSpot mobile app, navigate to Settings
  • Select Notification Settings, then enable notifications for your HubSpot activities.

hubspot-app

 

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