Monitor spam with a daily spam submission digest

The daily spam submission digest helps you monitor spam activity across your HubSpot forms. Each day, it summarizes spam submissions detected in the previous 24 hours, including the number of submissions blocked for each form and the types of spam identified.

Reviewing the digest helps you evaluate how effectively your forms are preventing spam and identify forms that may need closer monitoring or updates. For example, you can view whether a specific form is receiving repeated spam attempts and which spam categories are being flagged.

Before you get started

Before you use this feature, review the requirements and key considerations.

Requirements

• To receive the digest, turn on email or desktop notifications in your notification settings.
  
• Turn on the Spam submission daily digest notification.

How the spam submission digest works

• Each day, the system checks for form submissions that were flagged as spam during the previous 24 hours, based on your account’s time zone.
• A digest notification is sent only if spam is detected. If no submissions are flagged as spam, you won’t receive a digest.

When to expect the digest

• After turning on the digest for a form, you’ll receive the first digest within 24 hours, if spam is detected.
• Digests are scheduled to arrive each morning before 12:00 PM (noon) local time. The delivery time varies based on your account’s data hosting location and time zone. 
  • The digest may take up to 30 minutes after the scheduled time to arrive.

Set up the spam submission digest

Turn on the digest for individual forms and select the users or teams that should receive it. The steps differ for the updated form editor and legacy form editor.

Use the updated form editor

1. In your HubSpot account, click More, then navigate to Marketing > Forms. If More doesn't appear in your account, navigate to Marketing > Forms directly.

2. Create a new form or hover over an existing form and click Edit.
3. In the left panel, click the settings settings icon.
4. Click the Submission settings tab.
5. In the Spam monitoring section, click the Receive a daily spam submission digest dropdown menu. Then, select the checkboxes next to the users or teams that should receive the daily digest.
6. In the upper right, click Review and update.
   

Use the legacy form editor

1. In your HubSpot account, click More, then navigate to Marketing > Forms. If More doesn't appear in your account, navigate to Marketing > Forms directly.

2. Hover over a form and click Edit.
3. At the top, click the Options tab.
4. In the Spam monitoring section, click the Receive a daily spam submission digest dropdown menu. Then, select the checkboxes next to the users or teams that should receive the daily digest.
5. In the upper right, click Update or Publish.

Customize spam submission digest notification settings

Spam submission digest email notifications are turned on by default. You can also turn on pop-up, browser, and bell notifications.

To customize your notification settings:

1. In your HubSpot account, click the settings icon in the top navigation bar.
2. In the left sidebar menu, navigate to Notifications.
3. On the Email & Desktop tab, click to expand the Form submissions section.
4. In the Spam submission digest section, select the checkboxes for each notification type you want to receive.
5. At the bottom, click Save.