Manage notifications from the HubSpot mobile app

Stay informed about your sales, marketing, and service activities on the go with HubSpot mobile notifications. You can turn on and troubleshoot push notifications on your iOS or Android device, so you never miss important updates from the HubSpot mobile app.

Turn on mobile notifications (iOS)

Before you can receive mobile notifications on your iOs device, you must turn on notifications in the settings. 

1. When getting started with the HubSpot app, a "HubSpot" Would Like to Send You Notifications prompt will appear. Tap Allow.
2. You can also turn on notifications at any time by opening the Settings app, then tapping Notifications > HubSpot.
3. Tap to toggle the Allow Notifications switch on, then customize your notifications for sounds and alerts.

Learn more about managing notifications on your iOs device.

If you've allowed notifications in your iOS settings, but are still not receiving notifications, turn on notifications within the app itself.

1. Open the HubSpot app on your device.
2. Tap Menu, then tap the settings settings icon in the left sidebar.
3. Tap Notifications. Then tap the activities you'd like to receive notifications for, and tap to toggle on each specific notification.
   
   
   

Turn on mobile notifications (Android)

1. Open Settings on your device.
2. Tap Apps > HubSpot > App notifications or Notifications.
3. Ensure the On or Allow notifications switch is toggled on, or the Block switch is toggled off.

Learn more about managing notifications on your Android device.

If you've allowed notifications in your Android device settings, but are still not receiving notifications, turn on notifications within the app itself.

1. Open the HubSpot app on your device.
2. Tap Menu, then tap the settings settings icon in the left sidebar.
3. Tap Notifications, then turn on notifications accordingly.

Delete and mark notifications as read or (iOS and Android)

You can mark notifications as read on your device.

1. Open the HubSpot app on your device.
2. In the top right, tap the notificationIcon Nnnotification icon.
3. In the top right tap the verticalMenuIconmenu icon.
4. Tap Select notifications. You can also select a notification by tapping and holding the notification. 
5. Tap the checkbox at the top to select all or tap the checkboxes next to the notifications you want to delete or mark as read. 
6. To mark notifications as read, in the top right, tap the emailOpen mark as read icon.
7. To delete notifications, tap the deleteIcon delete icon.
   
   
   
   

Mute notifications (iOS and Android)

You can mute notifications on your device. 

1. Open the HubSpot app on your device.
2. In the top right, tap the notificationIcon Nnnotification icon.
3. In the top right tap the verticalMenuIconmenu icon.
4. Tap Mute all notifications.
   
   
   
5. Tap the amount of time you want to mute your notifications for.
6. To resume notifications, tap Resume notifications.

Troubleshoot mobile notifications (iOS and Android)

If you're experiencing issues with HubSpot mobile notifications, check if notification settings are turned off for the HubSpot app on your device.

1. Open the HubSpot app on your device.
2. Tap Menu, then tap the settings settings icon in the left sidebar.
3. Tap Notifications.
4. If your notifications are switched off in your settings, tap Open Settings App to turn on notifications for the HubSpot app.
5. If notifications are turned on for HubSpot, return to Settings and tap Troubleshoot Notifications. In Android, you'll see Running... under the setting.
6. The diagnostic tool will check if your HubSpot app is correctly registered with the HubSpot servers.

• • If it isn't, you'll see a dialog box with the message Something went wrong registering your HubSpot app.., and HubSpot will try to register your app again.

• • If notifications are working correctly, you'll receive a sample notification on your device.

(iOS)

(Android)

Alerts for mobile notifications

Alerts for notifications from the HubSpot mobile app vary depending on whether the app is open or closed (i.e., other apps are in active use or the device is on standby). Notification alerts can be either:

• High: push notification, vibration with light and sound
• Low: push notification, no vibration, no light, and no sound