Manage your billing and subscriptions in HubSpot by migrating data from Stripe. This overview covers:
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What types of migrations are supported, both in and out of HubSpot
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Eligibility requirements to consider.
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How to get started and what to expect during the migration process.
If you want to sync, rather than migrate data from Stripe to HubSpot (e.g., invoices or products), consider using the Stripe data sync app.
Migration options
The following migration options are available:
| Migration type |
Migration process |
When to use it |
| Migrate Stripe billing to HubSpot billing. Manage billing and subscriptions in HubSpot, and use HubSpot payments or Stripe as your payment processing option in HubSpot. |
Moves your Stripe subscriptions and payment methods into HubSpot. Payments are processed using HubSpot payments or Stripe, depending on your preference. |
You already bill subscriptions in Stripe but want to bill, process payments, and manage and report on the subscriptions and payments in HubSpot. For example, using reports to measure MRR, ARR, and churn, and segments and workflows to manage and automate processes. |
| Migrate from Stripe payment processing to HubSpot payments. |
If you're already using Stripe as a payment processing option in HubSpot, migrates your billing and subscriptions to use HubSpot payments as the payment processing option. |
You want to process payments with HubSpot payments instead of Stripe payment processing, while keeping billing, management, and reporting in HubSpot. |
| Migrate from a third-party payment processor or billing platform. |
Not currently supported |
Not currently supported |
| Migrate billing data out of HubSpot. |
Migrates your PAN data from HubSpot to Stripe. |
You no longer want to manage and process subscriptions in HubSpot and want to move the process to Stripe. |
Migrate Stripe subscriptions to HubSpot
Migrate your subscriptions from Stripe to HubSpot. When migrating, you can choose to configure HubSpot payments or Stripe as your payment processing option.
By migrating your existing Stripe subscriptions into HubSpot, you can:
- Sync customer billing with sales, marketing, and support data in HubSpot.
- Give your teams visibility into each subscriber.
- Use workflows to automate payment reminders, upsell campaigns, and more.
- Track recurring revenue metrics like monthly recurring revenue (MRR), annual recurring revenue (ARR), and churn, alongside marketing and sales KPIs.
Learn how to migrate Stripe subscriptions to HubSpot.
Migrate Stripe payment processing to HubSpot payments
If you're already using Stripe as a payment processing option, you may be eligible to migrate to HubSpot payments.
Learn how to migrate to HubSpot payments from Stripe.
Migrate billing data out of HubSpot
If you no longer wish to use HubSpot payments to process payments and manage subscriptions, you can request a PAN data transfer, which migrates your customers payment methods to a Stripe account. After migration, you will need to rebuild your subscriptions in Stripe and associate the payment methods to those subscriptions. Learn more about PAN data transfers and data copying considerations in Stripe's documentation.
Start migration
To start the migration, fill out the migration request form.
Migration process
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Once the PAN data transfer is initiated, you will receive an email notification with a Stripe migration request ID.
- Turn off cancelled subscriptions notifications for customers, so they don't receive a cancellation email.
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When the subscriptions are migrated and active in Stripe, cancel your subscriptions in HubSpot to avoid duplicate billing.
- If you would like to close your HubSpot payments account, contact paymentsrisk@hubspot.com.
Payment Processing
Additional subscriptions required for certain features
