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Switzerland and Liechtenstein Value Added Tax (VAT) | Frequently asked questions

Last updated: November 8, 2023

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Please note: this article has been prepared for informational purposes only. It is not intended to provide, and should not be relied on as tax advice. For any questions you should consult your own tax and/or legal advisors.

If your business is located in Switzerland or Liechtenstein, learn how HubSpot handles Value Added Tax (VAT) and how you can update HubSpot with your VAT-related information.

What is Value Added Tax (VAT)?

VAT is generally due when goods and/or services are sold and supplied. Services refer to any activities conducted for the benefit of a person or entity that are not a supply of goods. Generally, VAT is invoiced by the supplier of goods or services, and then collected from the customer. The supplier then reports and remits the collected VAT to the tax authorities. 

Why am I being charged VAT?

HubSpot is registered for VAT in Switzerland. Therefore, HubSpot is obliged to collect VAT from Switzerland and Liechtenstein based customers. 

Which HubSpot services are liable for VAT?

All HubSpot's services will be considered electronic services that are subject to Swiss VAT at the prevailing rate (see more information here).

How does HubSpot determine which customers Swiss VAT applies to?

If your primary shipping address is either Switzerland or Liechtenstein, then you will be charged Swiss VAT. Learn how to check what your primary company address is set to in HubSpot.

Are there any exemptions under which VAT may not be charged?

Certain international organisations may be exempt from VAT on their purchases. If you are an exempt international organisation using HubSpot services in an official capacity, please provide HubSpot with a valid exemption certificate. More information can be obtained on the Swiss Tax Authority website.

I am a business, can I get a VAT refund from the Swiss Tax Authority?

The VAT that is charged on HubSpot’s services may be refunded to you as an input tax credit through your local VAT return. HubSpot will provide you with a valid VAT invoice to support your VAT claim.

Please note: HubSpot cannot provide tax advice and you should consult your accountant or tax advisor.

I am VAT registered in Switzerland, will I still be charged Swiss VAT?

Yes, as HubSpot is registered for VAT in Switzerland, VAT will apply on sales made to all customers (registered or non-registered).

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