Email Tracking

Get started with the HubSpot Sales Office 365 add-in

Last updated: December 6, 2018

The HubSpot Sales Office 365 add-in allows you to track and log emails and use some of the HubSpot sales tools directly in your email account. The add-in can be used in your Outlook desktop account on Windows as well as in your Outlook desktop account on a Mac, in your Outlook on the web account, and in your Outlook.com account.

In order to use the HubSpot Sales Office 365 add-in, your inbox must be connected to HubSpot. In addition, any preferences set for tracking and logging emails are only applied when the HubSpot Sales sidebar pane is open in the inbox when composing each individual email. The contact profiles pane must also be opened manually when using the Office 365 add-in

If you want to use the add-in without a connected inbox, prefer a persistent sidebar pane, and want any logging and tracking to be applied automatically, learn more about using the Outlook desktop add-in.

Install the HubSpot Sales Office 365 add-in

This guide provides a list of resources to get you started with the HubSpot Sales Office 365 add-in:

Set up 

Use the add-in

Troubleshoot the add-in