The compliance copy email feature automatically BCCs all outgoing messages to a designated email address. This feature is available for organizations required to evaluate all outgoing messages for compliance to standards set by the U.S. Securities and Exchange Commission (SEC). A simple way to do this is to automatically BCC all outgoing messages to a designated email address where these messages can be reviewed for compliance later.
Please note: emails with personalization tokens generate a compliance copy email for each unique recipient. For example, if you send a marketing email with a personalization tokens to 1,000 contacts, you'll receive 1,000 compliance copy emails. Common free email providers (e.g., Gmail, Yahoo) can't handle this type of email volume.
- In your HubSpot account, click the settings icon settings in the main navigation bar.
- In the left sidebar, click Marketing > Email.
Click the Subscriptions tab.
Switch the Compliance copy email toggle on.
In the dialog box, enter the email of the person who will be receiving the BCC of all outgoing emails. Then click Save to send a confirmation email to the recipient.
If you need to update the recipient for your compliance copy email, click Edit recipient.
Please note: it's not possible to use the CC functionality when sending marketing emails from HubSpot.