Lists

Can't delete list

Last updated: June 20, 2018

Applies to:

Marketing Hub Professional, Enterprise
Legacy Marketing Hub Basic

When a list cannot be deleted, the Delete option will be grayed out. There are several reasons why you may be unable to delete a list.

 

 

List is used as criteria in other lists

If the list is used as criteria in another list, delete the other list(s) or change the list criteria so it does not reference the list you wish to delete.

List is used in a workflow's enrollment triggers

If the list is used in a workflow's enrollment triggersremove the list from the enrollment triggers to be able to delete it.

List is a default list

Default lists cannot be deleted. These include persona listsblog subscription lists, and partner lead registration lists if you're a HubSpot Partner.

List is used in a saved filter

If the list is used as criteria in a saved filter, remove the list or change the filter criteria so it does not reference the list you want to delete. 

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