When a list can't be deleted, the Delete option will be grayed out. There are several reasons why you may be unable to delete a list.
List is used as criteria in other lists
To delete the list:
- Identify the list(s) that are using this list as a criteria.
- Delete the list(s) or change their criteria so it does not reference the list you want to delete.
- Delete the list.
List is used in a workflow's enrollment triggers
To delete the list:
- Identify the workflow using the list in its enrollment triggers.
- Delete the workflow or remove the list from its enrollment triggers.
- Delete the list.
List is a default list
Default lists cannot be deleted. These include persona lists, blog subscription lists, and partner lead registration lists if you're a HubSpot Partner.
List is used in a saved filter
To delete the list:
- Identify the saved filter(s) using the list.
- Delete the saved filter(s) or remove the list from its criteria.
- Delete the list.
