Can't delete list

Last updated: March 4, 2020

Applies to:

Marketing Hub  Professional, Enterprise
Legacy Marketing Hub Basic

When a list can't be deleted, the Delete option will be grayed out. There are several reasons why you may be unable to delete a list.



List is used as criteria in other lists

To delete the list:

  • Identify the list(s) that are using this list as a criteria.
  • Delete the list(s) or change their criteria so it does not reference the list you want to delete.
  • Delete the list.

List is used in a workflow's enrollment triggers

To delete the list:

List is a default list

Default lists cannot be deleted. These include persona listsblog subscription lists, and partner lead registration lists if you're a HubSpot Partner.

List is used in a saved filter

To delete the list: