When a list can't be deleted, the Delete option will be grayed out. There are several reasons why you may be unable to delete a list:
- The list is created by default in your HubSpot account.
- The list is being used in other lists in a List membership criteria.
- The list is being used in a workflow.
- The list is being used in a saved view.
List is a default list
Default lists cannot be deleted. These include persona lists, blog subscription lists, and partner lead registration lists if you're a HubSpot Partner.
List is used as criteria in other lists
To delete the list:
- Identify the lists that are using this list as a criteria.
- Delete the lists or change their criteria so it does not reference the list you want to delete.
- Delete the list.
List is used in a workflow's enrollment triggers
To delete the list:
- Identify the workflow using the list in its enrollment triggers.
- Delete the workflow or remove the list from its enrollment triggers.
- Delete the list.
List is used in a saved view
To delete the list:
- Identify the saved view using the list.
- Delete the saved views or remove the list from its criteria.
- Delete the list.
