The HubSpot Academy courses and certifications contain videos to enhance your inbound marketing expertise. If you encounter any loading or playback issues while watching these videos, please follow the troubleshooting steps here:
- First, try closing your browser, opening it again, and then navigating to the page.
- Try clearing your browser cache. If you aren't sure how to do this, please follow the instructions here.
- If you are using adblock, this could potentially prevent videos from playing. Try disabling adblock on your browser and then restarting the browser.
- If the video is playing intermittently, decrease the quality by clicking the settings wheel to help it stream faster.
- Certain plugins may cause video playback errors. Try disabling any enabled plugins one by one.
- Try loading the videos on another network or with the wi-fi turned off on your mobile device.
In the extreme case that you continue to experience issues after following the steps detailed above, please reach out to the HubSpot Academy Team.