BetaConnect Microsoft 365 GCC High inboxes to HubSpot

Connect your Microsoft 365 GCC High account to HubSpot to send one-to-one emails from the CRM, log emails to the CRM, and send sequence emails using your government-hosted inbox. Once your GCC High inbox is connected, all email sending and syncing occurs through Microsoft's .us version of the Graph API to help you stay compliant with Government Cloud regulations. 

Install the HubSpot Sales Office 365 add-in to access HubSpot's sales tools directly in your GCC High inbox. 

Please note: to access this feature, your Super Admin can opt your account into the GCC High for Microsoft Outlook sales email integrations beta. 

Please note: while this feature offers integration support for Office 365 GCC High environments, HubSpot is not CMMC or FedRAMP compliant. Your legal team is the best resource to give you compliance advice for your specific situation.

Connect your inbox

1. In your HubSpot account, click the settings settings icon in the top navigation bar.
2. In the left sidebar menu, navigate to General.
3. At the top, click the Email tab.
4. Click Connect personal email.

5. To turn on inbox automation features when you connect, in the dialog box, select the Turn on inbox automation checkbox.
6. Click Connect your inbox.
7. In the text field, enter your email address.
8. Click Connect to Outlook 365 GCC High, then click Continue. 
9. If your email provider isn't identified, click I want to choose my email provider myself. Then select Microsoft Outlook (GCC High).

10. Continue through Microsoft’s authentication to complete the inbox connection to HubSpot.

Please note: during the authentication process, if you reach an error regarding the need for admin approval,‌ your IT administrator may have configured restrictions on installing applications. To resolve this error, learn how to update permissions.

Install the HubSpot Sales Office 365 add-in

To use the HubSpot Sales Office 365 add-in with your GCC High account, your Microsoft 365 admin must centrally deploy the add-in to users in your organization. Learn more about deploying add-ins in the Microsoft 365 admin center.

To centrally deploy the add-in:

1. Navigate to your Microsoft 365 admin center.
2. In the left sidebar menu, navigate to Settings > Integrated apps.

3. On the Deployed apps tab, click Upload custom apps.

4. Click the App type dropdown menu and select Office Add-in.
5. In the Choose how to upload app section, select an upload option.
   • To provide a link to the manifest file, enter the following link and click Validate: https://app.hubspot.com/office365app/manifest_gcch.xml

6. At the bottom, click Next.
7. To select the users that the add-in will be deployed to, in the Assign users section, select Just me, Entire organization, or Specific users/groups.
8. At the bottom click Next.
9. Review app permissions and capabilities and click Next.
10. At the bottom, click Finish deployment.

Please note: after the add-in is centrally deployed, you may need to relaunch Outlook if the add-in isn't displayed in the Outlook ribbon. Outlook add-ins can take 24-72 hours to display.