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Pin an activity on a record

Last updated: August 4, 2021

Applies to:

All products and plans

You can pin one activity to the top of a contact, company, deal, ticket, or custom object record timeline. A pinned activity will appear on the record timeline for all users in your account. There can only be one pinned activity for each record.

  • Navigate to your records:
    • Contacts: In your HubSpot account, navigate to Contacts > Contacts.
    • Companies: In your HubSpot account, navigate to Contacts > Companies.
    • Deals: In your HubSpot account, navigate to Sales > Deals.
    • Tickets: In your HubSpot account, navigate to Service > Tickets.
    • Custom objects: In your HubSpot account, navigate to Contacts > Contacts, then click the dropdown menu in the top left and select the name of the custom object.
  • Click the name of the record.
  • Locate the existing activity you'd like to pin. If the activity details are collapsed, click the right right arrow in the top left of the activity to expand it.
  • At the top of the activity, click Actions, then select Pin.
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