Last updated: June 11, 2021
You can pin one activity to the top of a contact, company, deal, or ticket record timeline. A pinned activity will appear on the record timeline for all users in your account. There can only be one pinned activity for each record.
- In your HubSpot account, navigate to your contacts, companies, deals or tickets.
- Click the name of the contact, company, deal, or ticket record.
- Locate the existing activity you'd like to pin. If the activity details are collapsed, click the right arrow in the top left of the activity to expand it.
- At the top of the activity, click Actions, then select Pin.
