Skip to content
Contacts

Pin an activity on a record

Last updated: June 22, 2022

Applies to:

All products and plans

You can pin one activity to the top of a contact, company, deal, ticket, or custom object record timeline. A pinned activity will appear on the record timeline for all users in your account. There can only be one pinned activity for each record.

  • Navigate to your records:
    • Contacts: In your HubSpot account, navigate to Contacts > Contacts.
    • Companies: In your HubSpot account, navigate to Contacts > Companies.
    • Deals: In your HubSpot account, navigate to Sales > Deals.
    • Tickets: In your HubSpot account, navigate to Service > Tickets.
    • Custom objects: In your HubSpot account, navigate to Contacts > [Custom object]. If your account has more than one custom object, hover over Custom Objects, then select the custom object you want to view.
  • Click the name of the record.
  • Locate the existing activity you'd like to pin. If the activity details are collapsed, click the right right arrow in the top left of the activity to expand it.
  • At the top of the activity, click Actions, then select Pin.
pin-activity-record

 

Was this article helpful?
This form is used for documentation feedback only. Learn how to get help with HubSpot.