Connected Email

Get started with the HubSpot Sales Office 365 add-in

Last updated: October 13, 2020

Applies to:

All products and plans

The HubSpot Sales Office 365 add-in allows you to track and log emails and use some of the HubSpot sales tools directly in your email account. The add-in can be used in your Outlook desktop account on Windows as well as in your Outlook desktop account on a Mac, in your Outlook on the web account, and in your Outlook.com account. Once installed, the add-in will appear in the ribbon at the top of the email composition window in Outlook on the desktop, and at the bottom right of the email composition window in Outlook.com or Outlook on web.add-in-office-365

In order to use the HubSpot Sales Office 365 add-in, your inbox must be connected to HubSpot. In addition, any preferences set for tracking and logging emails are only applied when the HubSpot Sales sidebar pane is open in the inbox when composing each individual email. You can pin the task pane open in your inbox to ensure your emails are always logged and tracked. 

If you want to use the add-in without a connected inbox, learn more about using the Outlook desktop add-in.

Install the HubSpot Sales Office 365 add-in

This guide provides a list of resources to get you started with the HubSpot Sales Office 365 add-in:

Set up

Use the add-in

Troubleshoot the add-in