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Use compliance copy emails

Last updated: September 19, 2025

Available with any of the following subscriptions, except where noted:

With compliance copy email, you can automatically send BCCs of all outgoing marketing emails to a designated email address. This allows you to keep records of your outgoing messages in one place for compliance purposes.

Understand limitations and considerations

  • When you send a marketing email, a separate compliance copy email will be sent for each unique recipient. This can result in a higher volume of emails than some email providers support. 
  • Any compliance copy emails sent count towards your email send limit.

Use compliance copy emails

  1. In your HubSpot account, click the settings settings icon in the top navigation bar.
  2. In the left sidebar, click Marketing > Email.
  3. Click the Subscriptions tab.
  4. In the Resubscription and sending options section, toggle the Compliance copy email switch on. 
  5. In the dialog box, enter an email address, then click Save. This will send a confirmation email to the email address. No compliance copy emails will be sent until the email address has been confirmed. 
  6. To resend the confirmation email, click Resend confirmation in the Compliance copy email section. This option is only available until the email address has been confirmed. 
  7. To edit which email address receives compliance copy emails:
    • In the Compliance copy email section, click Edit recipient
    • In the dialog box, enter an email address, then click Save. This will trigger a new confirmation email. 

Screenshot of the "Subscriptions" tab of Marketing email settings. Under "Compliance copy email," the "Edit recipient" button is indicated with an arrow.

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