Manage your connected apps

The Connected Apps page in your HubSpot account is a centralized location to manage and monitor your HubSpot apps. It offers a global view of all your connected apps with status updates. Each installed app also has an app-specific overview page with usage, scope visibility, and educational resources. This helps you monitor your apps, find relevant information, and use connected apps effectively.

On the Connected Apps page you can:

• Gain a high-level overview of all your connected apps.
• View what apps were installed by other users. 
• Monitor the status and health of your apps.
• Track app installation and uninstallation activity.
• Receive notifications about app changes.
• Access educational resources for each app.
• Discover and install new apps.
• Understand app scopes and available HubSpot upgrades to unlock more app features.

Global overview of your apps

The global Overview provides you with a centralized page for managing all your connected apps.

To access the global Overview: 

1. In your HubSpot account, click the settings settings icon in the top navigation bar.
2. In the left sidebar menu, navigate to Integrations > Connected Apps.
3. Click the Overview tab to access the global Overview of your connected apps. 

On the Overview tab, you'll see the following: 

• App summary: you can view the number of connected apps and if any of them are disconnected, experiencing errors, or have available updates or upgrades. 
• App log: you can track changes to the apps over time, such as when an app was installed, uninstalled, or reconnected. It also shows when a sync setting was turned on or off. Use the filters at the top of the table for activity type, users, and apps to filter the data displayed.
• Learn more with HubSpot Academy: you can view recommended videos from HubSpot Academy to learn more about integrations. 
• Get more from HubSpot with these apps: you can browse new apps from the HubSpot Marketplace and install them without leaving the page. 

View apps installed by other users 

View apps that have been installed by other users in your account, even if you haven't installed them yourself.

1. In your HubSpot account, click the settings settings icon in the top navigation bar.
2. In the left sidebar menu, navigate to Integrations > Connected Apps.
3. Scroll down to the Other apps installed by users in my organization table.

• • Each app entry in the table will show the number of connections across users.
  • Click the count of connections to see a list of who has installed the app.
  • Click the Actions dropdown menu to view connections, open the app in the Marketplace, and install the app yourself. 

App-specific overview

Every app that is installed has its own overview page. This page provides you with in-depth information for that particular app.

To access the app-specific overview of an app: 

1. In your HubSpot account, click the settings settings icon in the top navigation bar.
2. In the left sidebar menu, navigate to Integrations > Connected Apps.
3. On the Apps tab, select the app that you want to view. 

On the app-specific overview, you'll see the following: 

• App status: you can view specific alerts or errors related to the app.
• App log: you can track changes to the app over time, such as when the app was installed, uninstalled, or reconnected. It also shows when a sync setting was turned on or off. Use the filters at the top of the table for activity type and users to filter the data displayed.

• App access and permissions: you can view which features in the app are currently authorized and which may require upgrades or reauthentication. 
  • If some permissions in the app require re-authentication, in top right of the Available after Re-authentication section click Re-authenticate to enable. 
• Automation insights: for each app you can view the available workflow actions, their usage, the specific workflows they are used in, and their enrollment performance. 
• Learn more with HubSpot Academy: you can view recommended videos from HubSpot Academy that are relevant to the specific app. 

Create and manage connected apps notifications

You can set up email or in-app notifications to be notified when an app is installed, disconnected, or uninstalled in your HubSpot account. 

To create a new notification: 

1. In your HubSpot account, click the settings settings icon in the top navigation bar.
2. In the left sidebar menu, navigate to Integrations > Connected Apps.
3. Click the Notifications tab. 
4. Click Create new notification. 

• • Enter a notification name.
  • Click the Notification type dropdown menu and select a type of notification: App Install, App Disconnect, or App Uninstall. 
  • Click the Notification reminder dropdown menu and select a frequency: Once an hour, Once a day, Once a week, or Once a month. 
  • Click Next. 
  • Select which apps you want to create an app notification for. 
  • Click Next. 
  • Customize the level of access users and teams have to the notifications: Only super admins will be notified, Everyone will be notified, or Notify specific users and teams.
  • If you select Notify specific users and teams, select which users and teams to send the notification to.
  • Click Apply. 

5. To edit the notification, click Actions > Manage notification.
6. To delete the notification, click Actions > Delete notification. 

Once the notification has been set up, the notifications will be read-only for non-admin users.