Last updated: September 4, 2025
Available with any of the following subscriptions, except where noted:
-
Marketing Hub
Professional, Enterprise
-
Sales Hub
Professional, Enterprise
-
Service Hub
Professional, Enterprise
-
Data Hub
Professional, Enterprise
-
Smart CRM
Professional, Enterprise
When creating a new workflow, you can add actions recommended by Breeze, HubSpot's AI, to streamline your workflow creation process.
Workflow actions will be suggested based on common usage patterns. As users accept recommendations, the suggestions provided will be further refined and surfaced.
Please note: Please avoid sharing any sensitive information in your enabled data inputs for AI features, including your prompts. Admins can configure generative AI features in account management settings. For information on how HubSpot AI uses your data to provide trustworthy AI, with you in control of your data, you can refer to our HubSpot AI Trust FAQs.
To use recommended workflow actions:- In your HubSpot account, navigate to Automation > Workflows.
- Click the name of an existing workflow or create a new workflow.
- Set your enrollment triggers.
- In the workflow editor, click the + plus icon and add your workflow actions.
- If a recommendation is available, the suggested action will appear after your added action. Suggestions will be generated based on patterns from similar workflows.
-
If no strong recommendation is available, no suggestions will appear.
- To use a recommendation, click Add. Then, set up your workflow action.
- To ignore a workflow recommendation, click Dismiss. The workflow recommendation will disappear from the editor.
- To provide feedback about a recommendation:
- If a recommended action was helpful, click the thumbs up icon.
- If a recommended action wasn't helpful, click the thumbs down icon
