Review the billing history for your HubSpot subscription

Last updated: January 15, 2026

Learn more about your HubSpot subscription from within your account. Review key billing changes including:

The billing history lists the dates when an order is placed, invoiced, and paid, as well as mid-term contract changes.

View billing history

To review your billing history:

In your HubSpot account, click your account name in the top right corner, then click Account & Billing.
Click the Billing History tab.
Your billing history from the past four years will be listed. You can review older billing history events on the Transactions tab.

- Click View next to an event to view the event details.
- Click Download to download the event as a PDF.

Screenshot showing the filters at the top of the Billing History page in HubSpot and the View and Download buttons.

Order issued: confirms an order and displays the items included in the order.

Invoice issued: invoices issued for the order. Items may be split into more than one invoice (e.g., platform costs and onboarding costs).

Each stage of a payment (initiated, processed, failed) will have its own event.

Initiated: payment has been initiated but not yet processed.

Processed: payment has been processed successfully.

Failed: payment has failed.

Issued: credits issued such as mid-contract change credits or early cancellation credits. Admin-generated credits won't display.

Processed: successfully processed refund.

Tier Upgrade: an automatic tier upgrade for marketing contacts has occurred.

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