How do I add a user to my account?

Last updated: November 1, 2017

Available For:

Marketing: Free, Starter, Basic, Pro, Enterprise
Sales: Free, Starter, Professional
Service: N/A

If you are a Super Admin or an Admin with access to adding and editing users in your HubSpot account, you can create new users and set their permissions. 

To add a new user:

  • Navigate to Account Menu > Settings.

  • Select Users & Teams in the left sidebar menu, then click Create User
User-added image
  • Enter the new user's Email address, First name, and Last name and click Next.
  • If you'd like to assign this user to a team (e.g. Global Marketing team, Regional Sales team, etc.), click the No team assigned dropdown menu below the user's name. Select an existing team or click Create team to add a new team to your account. 

  • Navigate through the ContactsMarketing, Sales, and Admin tabs to allow or restrict access for this user as needed. For a full breakdown of available permissions settings, check out the User Permissions Guide here.
  • Once you've set your user's permissions, click Next
User-added image
User-added image
  • On the next page, you have the option to personalize the welcome email that is sent to your new user. This email will give your new user a link to access the account. To personalize this message, click Add a personalized message. When you're ready to send the welcome email and finish creating the user, click Send


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