Become a HubSpot power user — join us for HubSpot Training Day 2017.

Email

Why am I not receiving test emails?

Last updated: June 22, 2017

Available For:

Marketing: Basic, Pro, Enterprise
Sales: N/A
If you are trying to send yourself a test email from the email tool in your HubSpot marketing account and not receiving the email, please take a look below at how you can resolve this problem.
  • Check your spam/junk folders or any mail filters.
  • Add noreply@hubspot.com and success@hubspot.com to your email account address book or as a contact in your email client where you are receiving test emails then try to send the test email again.

For more information see: What steps can I take to ensure HubSpot emails get delivered to my inbox?

Was this article helpful?