Why am I not receiving test emails?

Last updated: June 22, 2017

Applies to:

Marketing Hub
Professional, Enterprise
Legacy Marketing Hub Basic
If you are trying to send yourself a test email from the email tool in your HubSpot marketing account and not receiving the email, please take a look below at how you can resolve this problem.
  • Check your spam/junk folders or any mail filters.
  • Add and to your email account address book or as a contact in your email client where you are receiving test emails then try to send the test email again.

For more information see: What steps can I take to ensure HubSpot emails get delivered to my inbox?