Become a HubSpot power user — join us for HubSpot Training Day 2017.

Forms

Why was my contact's file removed from their form submission?

Last updated: June 20, 2017

Available For:

Marketing: Basic, Pro, Enterprise
Sales: N/A

The HubSpot forms tool is equipped with virus detection that does not allow suspicious files to be uploaded. If one of your contacts tries to submit a form and includes a file and a virus is detected, you would see the message "x file removed from submission." in the submission details.

 

Was this article helpful?