CRM Setup

Restore deleted activity in a record

Last updated: October 26, 2020

Applies to:

All products and plans

Activities include notes, emails, calls, and tasks logged in a record's timeline.

If you or another user has mistakenly deleted an activity in a record, Super admins and users with Add and edit users permissions can restore the activity if the deletion occurred within 90 days. Beyond 90 days, the activity will be permanently deleted.

To restore a deleted activity:

  • In your HubSpot account, navigate to your contacts, companies, deals, or tickets.
  • Click the name of a record.
  • In the left panel, click the Actions dropdown menu and select Restore activity.
  • In the new tab, use the date dropdown menus in the upper right to filter the deleted engagements to the timeframe when the engagement was deleted. By default, it will be set to the last 90 days.
  • Select the checkboxes to the left of the engagements that you want to restore.
  • To select all engagements on a page, select the checkbox at the top of the table.
  • To further select all engagements in the date range, click Select all engagements in this date range.

  • In the upper right, click Restore.
  • In the dialog box, enter the number of activities to be restored and click Restore.