Grant Partner Admin permissions to partner employees

Partner Admins are partner employees who can manage your HubSpot account and assign permissions to other partners without the need for a paid seat.

This article applies to HubSpot customers working with HubSpot Solutions Partners and Providers. If you are a HubSpot Solutions Partner or Provider, learn more about managing Partner Admins. 

Please note: starting January 13, 2026, all existing users with Partner Admin permissions will be using the standard Partner Admin template. It's recommended to review the users who have Partner Admin permissions in your account. 

Understand limitations and considerations

• You must assign a partner employee a Partner Seat before you can make them a Partner Admin.
  
• Partner Admins cannot do the following : 

• • Add or remove Super Admins.
  • Make changes to your billing settings. 
  • Manage Sensitive Data.

Create Partner Admins

There are three ways you can make a partner employee a Partner Admin in your account:

• Access link: the partner employee sends you an Access Link for approval.
• Migration: the partner employee or client migrates the partner from Super Admin to Partner Admin.
• Client Creation: the client creates the Partner Admin directly in their account.

Approve a Partner Admin access link

A partner employee can send you a Partner Admin access link directly, which you can use to approve them as a Partner Admin. 

1. Have the partner employee send you a Partner Admin access link. 
2. Click on the access link, then click Approve.
3. Select the HubSpot account the partner will be able to access. 

Migrate a Super Admin to Partner Admin

If the partner employee is already a Super Admin in your HubSpot account, you can either: 

• Have the partner employee migrate themselves in their Partner account. 
• Edit their user permissions to make them a Partner Admin instead. 

Create a new user as a Partner Admin

You can also create a Partner Admin directly in your HubSpot account. When setting up a Partner Admin, the Partner Admin permission set will only appear for eligible partner employees. If the user is not an eligible partner employee, this option will not display. 

1. In your HubSpot account, click the settings settings icon in the top navigation bar.
2. In the left sidebar menu, navigate to Users & Teams. 
3. In the upper right, click Create user. 
4. Enter the user's email address, then click Next. 
5. In the Choose how to set access section, select Start with a template. 
6. Click to expand the Choose a template section, then select Partner Admin. 
7. In the bottom right, click Next. 
8. In the bottom right, click Invite.