COS-General

Why are the changes I've made to a module's content on my template not being applied to my page?

Last updated: June 16, 2017

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If you have updated the content within a module on one of your COS templates but are not seeing the changes reflected on the live page or automated email, it may be related to the module's configuration in the template.

  • First, be sure to Publish your template to apply any changes to your content.

  • If the module has not been locked at the template-level, edits can be made to its content within the editor for each individual page using the template. Edits made at the page-level will supersede template-level changes and will not be overwritten if changes are made to the contents of the module in the template. To lock a module, click the gear icon on the module in your template and select Lock Module. Read more about locked modules here.

  • If the module that has been updated on the template is within a flexible column section, the changes will be reflected on new pages using the template, but not on existing pages. Unless updated at the page-level, the page will retain the module's contents as they appeared in the template when the page was first created.

If a module is not locked or it lives within a flexible column, the module's content can be overridden in the editor at the page-level. This allows you to have customized content for individual pages while preserving the template's default content, but it also prevents the template from mass updating all versions. If either of these scenarios is true, you'll need to make the changes for the module in the page or email editor.

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