Validate phone numbers in form submissions

Last updated: March 1, 2019

The default Phone number and Mobile phone number fields only accept numbers and the following characters that are commonly found in phone numbers: + - ( ) . x. You can further validate phone numbers in form submissions by restricting the length of the number a visitor is able to enter.

  • In your HubSpot account, navigate to Marketing > Lead Capture > Forms.
  • Click the name of a form.
  • Hover over the Phone number field and click the pencil icon edit.
  • In the left panel, input a Minimum and Maximum number length. If a visitor inputs a phone number that does not meet these length restrictions, they will be prevented from submitting the form.

  • In the upper right, click Publish.

Please note:

  • Phone number length restrictions must be set on an individual form basis.
  • If you have the Show country code dropdown switch toggled on for the phone number field, the country code numbers will not be included in the number length restrictions.
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