Last updated: January 19, 2023
Last updated: January 19, 2023
You can delete an inbox from your inbox settings. Deleting an inbox will permanently remove it from your account along with any connected channels, chat targeted messages, and threads. These threads will no longer be accessible in the inbox, though the conversations will still be logged to the associated contact or ticket's record. Deleting an inbox can't be undone.
If your inbox isn’t hosted with Office 365 or Google, or you’re using a Google Groups account or email alias...
You can connect a WhatsApp Business Account as a channel in the conversations inbox. Messages sent to your...
Channels represent the different paths your users can take to contact your team. You can connect channels to...