Delete a conversations inbox

Last updated: October 13, 2020

You can delete an inbox from your inbox settings. Deleting an inbox will permanently remove it from your account along with any email channels, chat targeted messages, and conversation threads. This action can't be undone.

  • In your HubSpot account, click the settings icon settings in the main navigation bar.
  • In the left sidebar menu, navigate to Inbox > Inboxes.
  • Click the Current view dropdown menu and select the inbox you want to delete.
  • Next to the inbox name, click the Actions dropdown menu and select Delete inbox.


  • In the dialog box, type in the name of your inbox to confirm this action, then click Yes, delete.