Delete a conversations inbox

Last updated: March 4, 2020

You can delete an inbox from your inbox settings. Deleting an inbox will permanently remove it from your account along with any email channels, chat targeted messages, and conversation threads. This action can't be undone.

  • In your HubSpot account, click the settings icon settings in the main navigation bar.
  • In the left sidebar menu, navigate to Conversations > Inbox.
  • Hover over the inbox and click Delete.
  • In the dialog box, type in the name of your inbox to confirm this action, then click Yes, delete.