Activities are interactions that are recorded on a record's timeline. They include notes, emails, calls, tasks, and meetings. Certain activities can be edited after being logged on the timeline (e.g., you can edit the contents of a note).
Please note: activities such as logged emails from an inbox cannot be edited, and therefore will not have a history. Only editable activities, such as manually logged emails and calls, will have a history.
To view a history of changes to an activity:
Navigate to your records:
Contacts: In your HubSpot account, navigate to Contacts > Contacts.
Companies: In your HubSpot account, navigate to Contacts > Companies.
Deals: In your HubSpot account, navigate to Sales > Deals.
Tickets: In your HubSpot account, navigate to Service > Tickets.
Custom objects: In your HubSpot account, navigate to Contacts > Contacts, then click the dropdown menu in the top left and select the name of the custom object.
Click the name of the record you want to check.
Locate the activity you want to analyze. If the activity details are collapsed, click the right right arrow in the top left of the activity to expand it.
In the dropdown menu, select History.
In the right panel, view the history of changes to the activity.
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