View the history of an activity on a record timeline
Last updated: September 10, 2021
Applies to:
All products and plans |
Activities are interactions that are recorded on a record's timeline. They include notes, emails, calls, tasks, and meetings. Certain activities can be edited after being logged on the timeline (e.g., you can edit the contents of a note).
Learn more about how to filter activities in a record's timeline.
Please note: activities such as logged emails from an inbox cannot be edited, and therefore will not have a history. Only editable activities, such as manually logged emails and calls, will have a history.
To view a history of changes to an activity:
- Navigate to your records:
- Contacts: In your HubSpot account, navigate to Contacts > Contacts.
- Companies: In your HubSpot account, navigate to Contacts > Companies.
- Deals: In your HubSpot account, navigate to Sales > Deals.
- Tickets: In your HubSpot account, navigate to Service > Tickets.
- Custom objects: In your HubSpot account, navigate to Contacts > Contacts, then click the dropdown menu in the top left and select the name of the custom object.
- Click the name of the record you want to check.
- Locate the activity you want to analyze. If the activity details are collapsed, click the right right arrow in the top left of the activity to expand it.
- Click Actions.
- In the dropdown menu, select History.
- In the right panel, view the history of changes to the activity.
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