Add a custom reply-to address to your marketing email
Last updated: May 25, 2021
Applies to:
Marketing Hub Professional, Enterprise |
Some marketing emails get sent from a company president or an individual at your business. If you don't want all replies to go to that individual's personal inbox, you can specify a custom reply-to email address in your marketing email.
Please note: automated email replies (e.g. an out-of-office responder) will still go to the original From address for most email providers.
- In your HubSpot account, navigate to Marketing > Email.
- Hover over an existing email and click Edit, or create a new email.
- Click the Settings tab.
- Click the From address dropdown menu to select a user in your account as the sender.
- Clear the Use this as my reply-to address checkbox.
- In the Reply-to address field, enter the email address that should receive replies to this marketing email.
Please note: to track replies to the custom Reply-to address you entered, you must connect the associated inbox to HubSpot. Learn more about how to track replies to your marketing emails.
Thank you for your feedback, it means a lot to us.
Related content
-
Create and manage smart content rules
Smart content modules display different versions of your content based on viewer category. For example, you...
Knowledge Base -
Create marketing emails in the drag and drop email editor
HubSpot's drag and drop email editor provides an intuitive interface to scale your email marketing efforts...
Knowledge Base -
Personalize your content
With personalization tokens, you can show personalized content to your contacts based on their property...
Knowledge Base