Last updated: July 30, 2021
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If the HubSpot form you've embedded on an external page isn't working or appearing correctly, learn about the most common form embed issues and how to troubleshoot them.
If the externally embedded code does not match the HubSpot code, re-embed the correct code on your external page.
If you're using WordPress, Squarespace, or Wix, you can continue troubleshooting for the following issues in each of the website hosts below.
If your form is embedded on a WordPress page, you might encounter the following issues:
If WordPress is altering the embed code, it's recommended to use a third-party plugin such as Insert HTML Snippet to add the form to the page or post as a shortcode to preserve the script tags.
Some Squarespace templates render scripts only on the initial page load and not on any other pages. This can result in HubSpot forms not working correctly on some pages because the form scripts do not get loaded as the visitor navigates your website.
To prevent this from occurring, try disabling Ajax loading in Squarespace. If this does not work, you can also try using a different Squarespace template.
Wix generally does not support custom coding on hosted websites. As a result, it is not possible to embed your HubSpot form directly into a Wix page.
To add a HubSpot form to your Wix page, try adding a Wix iframe module first, then adding the form to the module either as a Widget by entering the form's embed code or an embedded Site by entering the URL of the form's standalone page.
If you have a resource-blocking browser extension like Ghostery, your HubSpot forms can be blocked from loading and displaying. Learn more about what happens when your HubSpot forms are blocked.
Details on common issues when adding a HubSpot form to your Squarespace site and possible workarounds.
How users add HubSpot forms to their Wix website
Non-HubSpot forms are HTML forms on your external site that weren't created in HubSpot. When you install the ...